Windows 10: Computer crashing from windows or when playing video

Discus and support Computer crashing from windows or when playing video in Windows 10 Gaming to solve the problem; The title says it all. Ever since the last windows update, my computer which has had a history of crashing issues, although the update before last it... Discussion in 'Windows 10 Gaming' started by WillColeman1, Nov 16, 2022.

  1. Computer crashing from windows or when playing video


    The title says it all. Ever since the last windows update, my computer which has had a history of crashing issues, although the update before last it seemed to have stopped crashing altogether...but its too late for me to rollback to that update now... crashes after a few minutes if I play certain longform youtube videos or even if I just leave it idle on the desktop with no apps open.I have minidump copies, but I need to post now before comp crashes. stand by.Here are the minidump files from today's crashesHELP!

    :)
     
    WillColeman1, Nov 16, 2022
    #1
  2. Amit_Sun Win User

    video not playing

    Hi,

    Thank you for writing to Microsoft Community Forums.

    1. May I know, which video player you are using to play the video?
    2. Are you able to play the video on any other computer?
    3. Are you facing the issue with only specific video or with all the other videos?

    This issue could also occur when the USB or SD card is corrupted when you have transferred the video.

    Try the troubleshooting methods provided below to further narrow down the root cause of the issue.

    Method 1: Try a different video player.

    1. Try to use a different USB to transfer the video, if you are playing it on other computer or device.
    2. I suggest you to try a different video player and check if it plays.
    3. You can also check on different device or computer.

    Step: Run Windows Media player troubleshooter.

    1. Press Windows + R key on your keyboard together.
    2. Copy and paste the below command and run each at a time and follow the onscreen instruction on the troubleshooter
    3. msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic
    4. msdt.exe -id WindowsMediaPlayerLibraryDiagnostic
    5. msdt.exe -id WindowsMediaPlayerDVDDiagnostic
    6. Reboot the computer and check.
    If you still face the issue, reply to this post with more information.

    Hope it helps,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Nov 16, 2022
    #2
  3. Chrome Crashing & Video won't play

    Hi Jone,

    Thanks for replying to us with the status of your issue.

    To assist you better, please provide few details.


    • Is the issue with playing video is only with confined to specific browser?

    • What is the make and model of your computer?
    As the issue still persists, I suggest you to try the below steps.

    Step 1: For the issue related to Chrome, refer to the below link:

    Google Chrome Help

    Step 2: For the issue related to paying video through browser, try updating Add on in Internet explorer and check if it helps.

    Refer to the below link:

    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Nov 16, 2022
    #3
  4. peach1971 Win User

    Computer crashing from windows or when playing video

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 16, 2022
    #4
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Computer crashing from windows or when playing video

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