Windows 10: Computer Crashing with BSOT related to ntdll.sys and ntoskrnl.exe

Hi all,



I bought my computer seven months ago and since the beginning, I have been experiencing crashes with BSOT. At first, it crashed every 2hrs. I tried the most common solutions sfc scan, update drivers, chkdsk /f /r, DISM tool and it helped but my computer still crashes at random times. I also used memtest and HD Tune to check my hardware, but those didn’t report any problems although the temp of my SSD is always between 50-60°.



Here you can see the dumpfiles and System Information: https://drive.google.com/file/d/1zhTvdRcSX-IIU5pek7ULIpPI4A5m9LmR/view?usp=sharing



Could you help me?

:)

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.

 

Ntoskrnl BSOD

• Update your Realtek audio driver.
• Update your computer.
• Disable overclocking settings.
• Turn off BlueStacks/ another Android emulator.
• Clean your registry.
• Check your disk for errors.
• Fix bad memory issues.
• Remove faulty sticks of RAM.
• I hope these methods help you!
• Regards,
• Lewis
  
  * Added by Moderator: Information from
  https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/
  
  * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
  

 

Windows explore crash when searching

The tenforums link solved this issue for me.

The root cause is a Windows 10 bug where File Explorer crashes when long file names are included in a search result. The steps for the workaround are:

• Open File Explorer
• Click View > Options
• Open the View tab
• Check "Always show icons, never thumbnails"
• Click OK