Windows 10: Computer crashing with no BSOD, no crash dump

Discus and support Computer crashing with no BSOD, no crash dump in Windows 10 Gaming to solve the problem; Hi everyone! I am having some issues with my PC that I am hoping someone can help me with.Error description:My PC has been randomly freezing during... Discussion in 'Windows 10 Gaming' started by Connor Pothier, Feb 9, 2025.

  1. Computer crashing with no BSOD, no crash dump


    Hi everyone! I am having some issues with my PC that I am hoping someone can help me with.Error description:My PC has been randomly freezing during use. When it freezes, the screen remains frozen with whatever was last displayed on the screen. Using the keys or mouse creates no responses. It remains like this until I manually shut down the PC with the power button.Although I mainly use the PC for gaming, the crash has very rarely happened while gaming. Most times, it has happened while sitting idle at the desktop for a short period of time or while using chrome/file explorer/ other lightweight

    :)
     
    Connor Pothier, Feb 9, 2025
    #1
  2. dig0 Win User

    BSOD Help (also crashes without BSODs and dump files)


    The rebooting issue I am suffering does not generate a blue screen or dump files. After doing some research, it was recommended that I try running Windows' driver reviewer to stress the drivers and potentially generate BSODs to gain some insight into what could be causing the aforementioned reboots. Once I began running reviewer, that is when I was able to create blue screens and the dump files that I attached to this post. Hopefully, they are pointing me in the right direction; however, I am a bit skeptical. Since I cannot seem to cause a reboot using cpu, ram, or gpu stress tests, I find it very difficult to pinpoint whether my problem is with hardware or software. I hope your suggestion to uninstall Panda fixes the problem, but only time will tell.
     
    dig0, Feb 9, 2025
    #2
  3. Reading driver verifier crash dump

    Here are the other two images:
    Ill try what you suggested, thank all of you for the help so far.



    Computer crashing with no BSOD, no crash dump [​IMG]

    Computer crashing with no BSOD, no crash dump [​IMG]
     
    AaronOlson, Feb 9, 2025
    #3
  4. Computer crashing with no BSOD, no crash dump

    Computer crashing. No BSOD, no dump files generated.

    Hello!

    I've had trouble with my computer crashing for a while. I actually have 2 different sort of crashes. I've tried a few different things, but I'm not sure what it could be.

    The first crash just shuts off the computer completely. It just goes dead; I don't get a BSOD and when I start up my computer, I don't get a warning, saying the computer closed down wrong or anything.

    The other one the screens go black and I might hear sound for a second or two before that goes out. When it crashes like this, the fan on my GPU goes nuts. I suspect that the reasons for the crashes are separate, as the 2nd one is perhaps my GPU going dead.
    This continues until I hold down the power button and I close my computer. BUT it gets weirder:

    I've found that I'm only crashing while browsing the web, whether using Google Chrome or Mozilla Firefox. I've crashed with both. This happens with both crashes.

    My GPU isn't necessarily going ham when it crashes, although I do have an R9 290, which do produce a lot of heat. However I've stresstested it and it went through it fine. It was very loud, but it didn't crash. I also play current games without it crashing.
    I have to be using a web browser of some sort to have crashes.

    I've recently reinstalled windows, but that didn't work. I did a complete reinstall, keeping none of the files(I kept some personal files on a separate harddrive, in case they were somehow interfering, but I still crashed without connecting this.

    I can almost recreate a crash by going on twitch.tv. Usually it's this site that makes a crash. I can go to a clip from that site, play a few seconds and I might crash. Or it might be alright, I never know.

    I have emptied a can of air in my computer to clean it out. I've made sure all the cords are plugged in correctly. I can shake my desk and my computer doesn't crashes, so I don't think it's a loose connection. Can almost guarantee it.

    My system specs are:

    • i5 4670k (not OC) with a Corsair Hydro H100i cooler.
    • R9 290 GPU
    • Z97-A MB
    • 2xCorsair XMS3 4GB DDR3 PC3-10600 1333MHz (ram blocks)
    • CX750M power supply
    • Crucial MX100 SSD 256GB
    • + an older harddrive as storage.
    So I've tried cleaning out my computer, reinstalling windows.

    I've tried running a Memtest86, as I thought it might also be my ram. Ran it 5 times, no errors popping up.

    I've tried this: Redirecting

    I've uninstalled drivers and reinstalled them.

    I updated my BIOS drivers as well, as someone wrote a comment once that that might cause it.

    I've updated the firmware on my SSD, doesn't cut the trick.

    After a crash I've gone into the windows log to see what happens.

    I had a crash around 20:08 tonight, and I went to Windows Log->System and it as an error saying "The previous system shutdown at 19:44:29 08-06-2017 was unexpected. But I actually crashed at like 20:08. So in the windows log it says the crash happened 20 minutes
    prior.

    This is the crash where my PC just shuts down.

    The other crash, where my GPU fan goes nuts, it says it's a power shortage. But I suspect that might also be because I end up having to hold down the power button.

    I've also tried to have dump files enabled, but I don't actually get any dump files in the windows folder. I followed these instructions:

    Redirecting

    But I still don't get a dump file. I've had both a small memory dump and automatic memory dump enabled, but none of them creates a dump file.

    Any suggestions?
     
    NiklasWalther, Feb 9, 2025
    #4
Thema:

Computer crashing with no BSOD, no crash dump

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