Windows 10: Computer crashing with no error message

Discus and support Computer crashing with no error message in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi So I built my first PC about a weeks ago, and as far as I'm aware I've installed all of the drivers correctly After a couple of days of running... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MatthewShelley2, Jul 21, 2020.

  1. Computer crashing with no error message


    Hi


    So I built my first PC about a weeks ago, and as far as I'm aware I've installed all of the drivers correctly

    After a couple of days of running te computer howver, I started to experience the system occasionally crashing

    These crashes consist of the screen going completely black no BSOD, monitor still recieving a signal however, my keyboard and mouse disconnecting, and the computer power button being unresponsive on a short press the computer does not shut down as usual, however a long press still forces a shutdown. In this event, I have to force shutdown the computer


    I can't seem to find any error messages, in the reliability centre no issues are flagged except for the force shutdown, and in the event logs it's the exact same

    The crash does seem to be creating a .DMP file, however I'm unsure how to open this to be able to view what the error was

    I've also had the driver verifier running to check all of the third party drivers to see if it is any of these causeing an issue, but as this has also been put into a .DMP file so I'm not quite sure what to do


    Would anyone be able to help me out by looking through the files for me? :


    DMP FIles & DXdiag-

    https://drive.google.com/drive/folders/1yzVn5AF0xkucRW68hWVyef1USi1avUeA?usp=sharing

    DriverManager920 and Watchdog20200717 are from 17/07/20

    Drivermanager904 and PoWWatchdog20200721 are from 21/07/20


    Thankyou for any help anyone can give, It's really appriciated

    :)
     
    MatthewShelley2, Jul 21, 2020
    #1
  2. Mayra Aqu Win User

    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
    Mayra Aqu, Jul 21, 2020
    #2
  3. n2bn2b Win User
    Error Message when updating from Win-7 to Won-10

    Bree
    I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

    Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

    I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
    Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
    Thanks for any help
     
    n2bn2b, Jul 21, 2020
    #3
  4. Computer crashing with no error message

    Windows Update Error Message 0x80070543


    Ya Ya Ya, there's over a hundred threads like this, ...

    Anyway, started getting this error message a few days ago, and done a lot of searching on this error message, apparently it's not, uncommon.

    In particular, the (currently) 4 updates that are being affected are:
    • Update for Windows 10 Version 1511 (KB3173428) - Error 0x80070543
    • Security Update for Windows 10 Version 1511 (KB3172729) - Error 0x80070543
    • Security Update for Adobe Flash Player for Windows 10 Version 1511 (KB3174060) - Error 0x80070543
    • Cumulative Update for Windows 10 Version 1511 (KB3176493) - Error 0x80070543

    The actions I've taken to date are:
    1. Uninstalled firewall program (comodo)
    2. Uninstalled anti-virus (Avast)
    3. Reset the windows update catalog on local machine.

    So the above errors are with the above done.

    What other steps should I be taking to resolve the issue?

    Below is notations for when I actually add to this thread.


    1. Attempted to use the troubleshooter, no dice.
     
    cDreamDancer, Jul 21, 2020
    #4
Thema:

Computer crashing with no error message

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