Windows 10: Computer crashing with the WHEA_UNCORRECTABLE_ERROR, HAL.dll included.

Discus and support Computer crashing with the WHEA_UNCORRECTABLE_ERROR, HAL.dll included. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello. I have a problem with my computer. I think it's related to the CPU's temp, once its too high (100 degrees etc.) it decides to crash with the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Niente007, Jul 30, 2018.

  1. Niente007 Win User

    Computer crashing with the WHEA_UNCORRECTABLE_ERROR, HAL.dll included.


    Hello.

    I have a problem with my computer.

    I think it's related to the CPU's temp, once its too high (100 degrees etc.) it decides to crash with the WHEA_UNCORRECTABLE_ERROR, including hal.dll.

    It only happens while playing games (Rainbow6).

    I went to a technician and he changed my cooler to Arctic Freezer Pro 7, i have an i7 4790k, i removed my overclock.


    WhoCrashed report:


    On Mon 30.07.2018 20:28:30 your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\073018-12640-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x3BEFF)
    Bugcheck code: 0x124 (0x0, 0xFFFFA18196B80028, 0xBE000000, 0x800400)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\WINDOWS\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    BlueScreenView report:


    073018-12640-01.dmp 30.07.2018 20:28:30 0x00000124 00000000`00000000 ffffa181`96b80028 00000000`be000000 00000000`00800400 hal.dll hal.dll+3beff Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 10.0.16299.371 (WinBuild.160101.0800) x64 ntoskrnl.exe+175570 C:\WINDOWS\Minidump\073018-12640-01.dmp 8 15 16299 1'746'692 30.07.2018 20:29:57

    Hope you can help me.

    Thanks

    :)
     
    Niente007, Jul 30, 2018
    #1
  2. sourpatch Win User
    sourpatch, Jul 30, 2018
    #2
  3. sourpatch Win User
    WHEA_UNCORRECTABLE_ERROR 0x00000124 [hal.dll] [ntoskrnl.exe]


    Hello zbook and thank you!

    1). My system successfully created another dump file (usually it would hang): Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    2). I uninstalled all AMD related software and gpu drivers using Display Driver Uninstaller. I was able to reinstall just the AMD gpu driver by extracting the software package and obtaining the driver folder with 7zip.

    3). I ran both sfc /scannow and dism /online /cleanup-image /restorehealth. No errors found on either scan. I could not post a picture because the command prompt window would immediately close after the test was finished.

    4). Bios is up to date.

    5). I reset Bios.

    6). Prime95 would freeze my pc everytime between 20-30min into test. CPU temps topped out at 70c average.

    Computer crashing with the WHEA_UNCORRECTABLE_ERROR,  HAL.dll included. [​IMG]


    7). Ran memtest86+ for 15 hours and made 11 passes with no errors.

    Computer crashing with the WHEA_UNCORRECTABLE_ERROR,  HAL.dll included. [​IMG]


    8). HD Sentinel results were good:

    Computer crashing with the WHEA_UNCORRECTABLE_ERROR,  HAL.dll included. [​IMG]


    Computer crashing with the WHEA_UNCORRECTABLE_ERROR,  HAL.dll included. [​IMG]


    9). chkdsk results:

    Computer crashing with the WHEA_UNCORRECTABLE_ERROR,  HAL.dll included. [​IMG]


    10). Typical temps for my PC.
    • A). Idle Temps:

      Computer crashing with the WHEA_UNCORRECTABLE_ERROR,  HAL.dll included. [​IMG]
    • B). Temps after 20 min of gaming:

      Computer crashing with the WHEA_UNCORRECTABLE_ERROR,  HAL.dll included. [​IMG]

    11). I will be running FurMark tonight and will monitor temps.

    12). Updated my personal Ten Forums System Specs as well.
     
    sourpatch, Jul 30, 2018
    #3
  4. TSX420J Win User

    Computer crashing with the WHEA_UNCORRECTABLE_ERROR, HAL.dll included.

    TSX420J, Jul 30, 2018
    #4
Thema:

Computer crashing with the WHEA_UNCORRECTABLE_ERROR, HAL.dll included.

Loading...
  1. Computer crashing with the WHEA_UNCORRECTABLE_ERROR, HAL.dll included. - Similar Threads - Computer crashing WHEA_UNCORRECTABLE_ERROR

  2. WHEA_UNCORRECTABLE_ERROR multiple BSOD - troubleshooting steps taken and crashdumps included

    in Windows 10 Drivers and Hardware
    WHEA_UNCORRECTABLE_ERROR multiple BSOD - troubleshooting steps taken and crashdumps included: I have been experiencing system instability for a few weeks now. My desktop PC would start giving bluescreen crash reports more and more frequently. I started with a reinstall of windows but this did not fix the issue. I then started to run diagnostics and troubleshooting...
  3. Minecraft 1.16 Crashes My Computer With WHEA_UNCORRECTABLE_ERROR

    in Windows 10 Gaming
    Minecraft 1.16 Crashes My Computer With WHEA_UNCORRECTABLE_ERROR: Ever since I built my first PC this summer, minecraft 1.16 has had extreme difficulty running on my computer. Sometimes just the game crashes and sometimes the computer itself crashes, most of the time with the error WHEA_UNCORRECTABLE_ERROR. Here is a list of everything I...
  4. Seemingly Random BSOD on Windows 10 - hal+18f8 minidump included

    in Windows 10 Gaming
    Seemingly Random BSOD on Windows 10 - hal+18f8 minidump included: I have had a random BSOD that I believed to have fixed over a month ago but today it happened again out of the blue. I have included both the minidump from the BSOD that happened today and the one from over a month ago as they both appear to be incredibly similar. I believe...
  5. Frequent BSOD Crash - WHEA_UNCORRECTABLE_ERROR

    in Windows 10 BSOD Crashes and Debugging
    Frequent BSOD Crash - WHEA_UNCORRECTABLE_ERROR: Hello, My computer has been suffering from BSOD crashes recently. It's less than 3 years old, and is well maintained. I only have a handful of applications on this machine games, Bitdefender, MSI Afterburner. It's primarily a gaming rig. I monitor GPU/CPU temperatures using...
  6. BSOD HELP WHEA_UNCORRECTABLE_ERROR minidump & system information included

    in Windows 10 BSOD Crashes and Debugging
    BSOD HELP WHEA_UNCORRECTABLE_ERROR minidump & system information included: can anyone help me with this dump its keep happening after a few hours while playing games, I install new drivers and all and check temp and is not overheating https://1drv.ms/u/s!AiRDtaRXo74ngcpWYp9ScTDPvJqm7g?e=QfMMQx...
  7. Windows Crash WHEA_UNCORRECTABLE_ERROR 124

    in Windows 10 BSOD Crashes and Debugging
    Windows Crash WHEA_UNCORRECTABLE_ERROR 124: I have been getting recent crashes lately. I have had my computer for about 2+ years. One day I was doing my normal routine of playing games then I just got a random bluescreen, but ever since then, it has been happening extremely frequently. This has never happened...
  8. Repeated Crashes (WHEA_UNCORRECTABLE_ERROR)

    in Windows 10 BSOD Crashes and Debugging
    Repeated Crashes (WHEA_UNCORRECTABLE_ERROR): End of semester is nigh, and my laptop is buggier than ever. Almost everytime I start the PC and log in, the whole thing freezes after a couple seconds. Sometimes showing the blue screen with WHEA_UNCORRECTABLE_ERROR, sometimes just freezing and not allowing me to do...
  9. Windows=HAL ?

    in Windows 10 Drivers and Hardware
    Windows=HAL ?: I hope someone can help as Microsoft techs have been unsuccessful at solving this problem. It appears that Windows 10 (in my case) is protecting itself from being updated along with refusing to allow printers (that's plural) to be used. The problem started around 3 months...
  10. BSOD crash WHEA_UNCORRECTABLE_ERROR

    in Windows 10 BSOD Crashes and Debugging
    BSOD crash WHEA_UNCORRECTABLE_ERROR: Hello guys, I have recently experienced several BSOD crashes - WHEA_UNCORRECTABLE_ERROR. It occurs during playing games on my MSI GS60 2QE laptop. It is ok for few hours and then it crashes 1-3 times in a row. The laptop was in repair service 2times but never returns fully...