Windows 10: Computer disconnects and reconnects monitor keyboard and mouse.

Thismorning there was a storm and during the storm my computer shut off the power did not go off, the and nothing else plugged into the surge protector shut off either. After the storm, i powered my computer on. It powered on and booted up right away. However, only one of my monitors is showing anything the other is powered on with a green light so it thinks its connected, and the monitor that is working, along with the mouse and keyboard disconnect and reconnect every few seconds. I am assuming this is either a motherboard or power supply issue but im not sure.

:)

 

USB Ports disconnecting and reconnecting mouse randomly

Hi!

I've had a problem with my USB ports for a few weeks now. Sometimes the mouse disconnects and then reconnects randomly. This usually happens inside games but has also happened while I'm browsing. A few times both my keyboard and mouse disconnects and reconnects
but yesterday it got worse and both disconnected but didnt reconnect but the lights on the keyboard and mouse where still on.

After the first times it happened I updated windows (didn't fix problem). Then I tried going to device manager and power management on root hubs and deselecting "Allow the computer to turn off this device to save power" (didn't fix problem). I have also
tried going into the power plan and change USB settings to "USB selective suspend setting disabled" (didn't fix problem). I have uninstalled root hubs and restarted the computer (didnt fix problem). However I didn't uninstall every root hub or USB hub option
because I read that for some people the usb ports didn't work at all after that. I have tried the mouse on a different computer and it works without problems I have also tried different ports and both keyboard and mouse has been connected in the USB ports
on the back and the problem persists.

I read that a windows update (KB4074588) could be the problem but I could not find that update on my computer in the updates section under Programs and features.

Regards

Isak

 

Mouse And Keyboard disconnecting Randomly

My mouse and keyboard is turning off for few seconds and turn on. And sometimes completely Disconnects . Then i have to reconnect them. Then some times the mouse frozes for few seconds. keyboard and mouse turns off randomly more often during playing Games.
I have tried the power management thing but didnt work. Thank You

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.