Windows 10: Computer disconnects from Ethernet every time it goes to "sleep" and does not turn back on.

I can fix this issue by pressing the troubleshoot button where I think it just resets the connection. this is fine but it is really annoying having to do it so often. I use a powerline, and this issue has been around for a month or two. Iv tried some online fixes but none have worked. any assistance you could give would be greatly appreciated. my pc is custom built it is a year old and I have the free windows 10 version because I am a student :

:)

 

Computer kinda turns off when it sleeps, and internet (Ethernet cable) cuts out.

I get that thanks. But I think I explainbed it wrong. I dont press the button and it sleeps, it just turns off, when it should just sleep. Then its in sleep mode. But I have to press the power button to turn it on. And then my ethernet is also disconnected.
heres a step by step of it

1. Looks to be asleep, but no colour on pc (like when its off)

2. Press power button. Activates normally at the login screen and my stuff is there (like when it sleeps)

3. Ethernet disconnected, must reconnect 2 times.

Why does this happen? my sleep settings dont say anything to act like this

 

computer goes to sleep & doesn't wake up, then it's like it's totally turned off

Dear Kalpana,

thank you very much for your answer.

before posting the question, there were no updates available (as prompted).

after the computer turned off several times itself, I checked again for updates (as you told) & they downloaded.

I also did the power trouble shooter & it prompted that it set it at default settings.

After installing and restarted the computer, i tested it and it is finally OK for some settings/specifications and NOT OK for others (i.e: doesn’t wake up, needs hard reset, delays when turning on) as below:

• it goes to Sleep when on battery = ???
• it goes to Sleep when on power = NOT OK
• close lid on battery = OK
• close lid on power, turned on battery = OK
• close lid on power, turned on power = NOT OK
• Sleep command on battery = ???
• Sleep command on power = OK
• battery ends = NOT OK (before posting the question, this was OK, i put the charger & it the session was as i had left it)

could you please suggest a solution (except for turning it off myself) to save energy (when on power/battery) and have the session as left.
maybe even the ones I marked as OK, are not ok, given that it might depend on the time that the computer is left in Sleep mode (which should not be the case, or should be similar to when battery ends).

thank you again in advance

 

Sleep Mode Disconnects Ethernet Internet Connection - An Oldie but a Goodie

Hi,

There's a possibility that your Ethernet connection is not enabled to wake on magic packet. For us to isolate this, let's look into the advanced settings of your network adapter. Follow these steps:

1. Navigate to Device Manager > Network adapters.
2. Right-click on your Ethernet connection and click Properties.
3. Click the Advanced tab.
4. Under Property, scroll down and select Wake on magic packet.
5. Set the value to Enabled.
6. Click OK.

Once done, try to observe if Ethernet connection still disconnects if put to sleep mode.

Looking forward to your reply..

Regards.