Windows 10: computer does not recognize scanner says WIA driver missing

Lenovo desktop using windows 10 will not recognise Canon MG5660 scanner says WIA driver missing. All other features of Photocopier work It was scanning successfully before.

:)

 

wia driver

Hi Jan,

An outdated scanner driver is one of the possible reasons why your scanner needs a WIA driver in Windows 10. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.
• Do you have a third-party security software installed?

Meanwhile, I would suggest that you download and install the latest scanner driver from the manufacturer's website of your device. You can follow the steps in this

Forum Article that was provided by Andre Da Costa and go to the section,
How to find and download drivers from the manufacturers website.

We'll be looking forward to your reply.

 

Can no longer scan from scanner-WIA driver..

Hi,

This error can be caused by an outdated driver. To properly instruct you on how to resolve the issue, we'd like to ask a few questions:

• Were there any changes made to your computer settings prior to this issue?
• What are the exact error messages that you're getting about resetting WIA driver?
• What are the troubleshooting steps that you've tried so far?

A driver is a program that controls a device that is installed to your computer. Having an outdated driver causes functionality issues due to incompatibility. As your initial troubleshooting steps, we suggest that you update your drivers using the instructions
on this
link.

We look forward to your response.

Thank you.

 

WIA driver and Canon scanner

For what it's worth. After almost but not all Win10 updates my Canon MX512 scanner is not found by my PC, neither by wireless or USB connection. The printer part works fine. A message appears telling me that I need to install the WIA driver. My MX512
was up to date on software/drivers. I have been using Win's built-in scanner utility. Because it was simpler to use, less bells and whistles.

From my call to Canon I came away with the following answer. Canon said that it was up to MS to fix the problem and recommended that I use Canon's printer/scanner software which I am now using w.o problems. My web browsing seems to indicate that MS has
not addressed this and there is no WIA driver to download and install. I see that HP printer/scanner owners face the same issue and are somewhat aimlessly (like me) searching for a WIA driver. I didn't have this issue with 8.1 or XP.

My conclusion is that Win 10's scanner utility will be problematic in some cases and rather searching for possibly a non-existent WIA driver it is best to use the software that comes with the unit.