Windows 10: Computer does not wake up normally only after second sleep

Hi,


I have a new laptop Mechrevo Code 01 R7 and the following issue has been bugging me - after turning on the computer, if I put it to sleep, it wakes up normally. Then when I put it back to sleep again either right away or in an hour, the computer does not wake up normally and I must hard restart. A few observations:

• After the first sleep, I can wake it up with touchpad, mouse, or keyboard. After the second sleep, the keyboard back light, optical mouse, and cooling fans turn on as expected, but the display does not. Caps lock key does not function. It did not work to press the sleep keys Fn + f2, Esc, power, or any key for that matter.

• When I put the computer to sleep for the second time, the screen flashes briefly into the screen protector picture before turning off. This does not happen when I put it to sleep for the first time.

• Unlike sleep, hibernation works fine. Hibernation also "resets the count" before the computer fails to wake from sleep, i.e. if I put it to sleep, then wake and hibernate, followed by waking and sleeping, the computer can wake up normally.

• I have tried everything I could find online so far, as well as resetting the computer to factory settings, to no avail.

For now my workaround is to always use hibernation instead of sleep. It would, however, be nice if I could use sleep for a quick break and not have to hibernate every time I walk away. Thanks fo your help in advance.


Wylan

:)

 

computer wake-up after sleep

Hi Bill,

There's a possibility that the settings that enables your Space bar to wake your computer up from sleep was reset after updating Windows. If this what had happened, we suggest that you just re-set it up. See the steps below on how to do
so:

• Press Windows key and type keyboard in.
• Click on Keyboard option and a pop-up windows should show up.
• From there, go to > Hardware tab > Properties >
  Change settings > Power management > Allow this device to wake the computer >
  OK/Apply.

Try the if the steps did work and let us know any updates.

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.

 

Computer wakes up seconds after it enters sleep mode.

just got home. Put my computer to sleep and it woke up in about 30 seconds. running the lastwake command still shows the unknown culprit. However, a whole list has appeared in event finder, what do you make of this? Seems to be something with the power supply if i had to take a guess