Windows 10: Computer doesn't shut down by itself.

Hi,

I click the windows10 icon and option comes; shut down. I press that one and I see stars going round the circle but computer doesn't shut down.

Overnight it remained same. Next morning, I had to shut down manually.

Why?

:)

 

My computer shut down by itself while using Google Chrome in Windows 10 since the last update

Warning Message 7:00:57 PM

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. Please visit http://support.microsoft.com/kb/197571 for more information.

Error Message 7:00:57 PM

The Trusted Platform Module (TPM) firmware on this PC has a known security problem. Please contact your PC manufacturer to find out if an update is available. For more information please go to {{windowTitle}}

Error Message: 7:00:48 PM

The previous system shutdown at 6:58:14 PM on ‎12/‎7/‎2017 was unexpected.

Warning Message: 7:00:37 PM

The local adapter does not support an important Low Energy controller state to support peripheral mode. The minimum required supported state mask is 0x491f7fffff; got 0x1fffffff. Low Energy peripheral role functionality will not be available.

Critical Message: 7:00:27 PM

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Information Message: 6:42:09 PM

The start type of the Background Intelligent Transfer Service service was changed from auto start to demand start.

Information Message: 6:39:27 PM

The start type of the Background Intelligent Transfer Service service was changed from demand start to auto start.

 

My computer shut down by itself while using Google Chrome in Windows 10 since the last update

It could suggest you need to update your chipset drivers and BIOS.

I recommend you update the most critical ones: BIOS, Chipset, Display Driver, Network adapters.

http://answers.microsoft.com/en-us/insider/wiki...

 

Try turning off Fast Startup: How to Turn On or Off Fast Startup in Windows 10
Also disable Hibernation.

Open a Elevated Command Prompt: Right click on the Start menu button and select Command Prompt (Admin)
Type powercfg h off and press Enter.
Reboot.

Test shutdown, see if it works now.

 

Hi,

I tried this procedure, but I got the message: Unable to perform operation. An unexpected error (0x65b) has occurred: Function failed during execution.

 

Open Settings, in box type power, in drop down menu click on Power Options.
Click on Choose what power buttons do....then you can click on drop down menu to change options...see attachment.

 

I've tried this also, before asking for support. The problem got so strong that the computer stopped working. Then, talking to my sister, she adviced me to take off the battery for some minutes and put it back on. Problem solved!
Thanks anyway! I hope my reply can help anyone else.

 

Command Prompt (Admin)
Type powercfg h off and press Enter.
Reboot.

Test shutdown, see if it works now.



Hi, I tried this procedure, but I got the message: Unable to perform operation. An unexpected error (0x65b) has occurred: Function failed during execution.

The correct command is powercfg -h off {replace off with on to turn back on}
I've had recent issues with hibernation not reloading items correctly and turned off, which will also auto turn off Fast Startup. No issues using Standby or Shut Down now. Will maybe trun back on in few days to see if hybersys file will rebuild correctly. Good Luck.