Windows 10: Computer freezes and cannot find Boot Device for restart

My computer freezes on occasion, gathers information and tries to reboot but No Boot device found. The computer makes several attempts but fails. Need to manually shut down computer and reboot. If it can reboot after a manual shutdown, why can it not reboot when it tries after the freeze? And how do I fix this? Running Windows 10 on a 64 bit laptop. Have pulled hard drive and reseated and assured that the hard drive is first on the reboot list.

:)

 

Unable to boot the device with error: 0xc0000428 on Windows 10

Hi Vuk,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing in booting the device with 0xc0000428 error. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What is the complete error message along with the error code of this issue?
• From when are you facing this issue?
• Have you make any hardware/ software changes to your device prior to this issue?

I would like to inform that when you attempt to start a Windows 10 system, the system fails to start normally and you receive an error:
0xc0000428 for the signed driver dlkmdldr.sys. Do confirm us if you are facing the same issue.

Try the below and check if it helps.

Step 1: I suggest you to remove all the external devices except mouse and keyboard, hard reboot the device and check if the issue persists.

Step 2: I suggest you to boot the device by choosing the "Disable Driver Signature Enforcement" mode from the advanced boot menu, you would be able to boot the system to the desktop.

• Try to boot the device to Windows Recovery Environment
• Click on Advanced options, Startup Settings
  and Restart.
• Once the computer restarts, press F7 key to start he device on
  Disable Driver Signature Enforcement mode.
• Check if the computer boot successfully.

Step 3: I suggest you to install the pending updates on your device after restarting the computer.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above an update us the status of this issue to assist you further accordingly.

 

Computer freezes and restarts automatically

Hi Chris,

Thank you for contacting Microsoft Community. I understand that your computer freezes and restarts automatically.
I will surely help you to fix this issue.

To understand the issue better, let me know if you make any recent software or hardware changes on the computer prior to this issue?

Try the steps listed here:

This issue could have occurred due to these reasons:

1. Corrupt System files.

2. Conflict between external devices third party applications.

Method 1:

Unplug all the external devices connected to your system (except the Keyboard and mouse) and check if it helps.

Method 2:

If the issue persists, I suggest you to set the computer in a clean boot state and check if it helps. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

How to perform a clean boot in Windows

How to perform a clean boot in Windows

Warning: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the
provided link to return your computer to Normal startup mode.

Method 3:

If the issue persists, I suggest you to perform SFC (System File Checker) Scan and check if it helps. SFC scan will scan for corrupt system files on the computer and replace them.

a. Click on Start button and type cmd in the
search box.

b. Right-click on the “cmd” option and select “Run as Administrator”.

d. Type “sfc /scannow” without quotes and hit
Enter.

Note: Do not close the Command Prompt Window until the verification is 100% complete. The scan results will be shown after this process is finished.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Boot Device not found

Hi Alan,

Corrupted system files or it boot to a different hard drive that it why you received the message Boot Device no found. To better assist you, we'd like to gather more information:

• Have you made any changes prior to this issue?
• Which build and version of Windows 10 are you using?

Meanwhile, we suggest that you follow these steps on how to perform automatic repair:

• Force turn off your computer/device 3 times until you reach the Automatic Repair environment.
• On the list of options under Advance options, choose Start-up Repair and perform the instructions.

Let us know if you need further assistance.