Windows 10: Computer freezes and has to be restarted

Discus and support Computer freezes and has to be restarted in Windows 10 Drivers and Hardware to solve the problem; I currently have this device and it is currently subject to random freezing. The screen will freeze and I will not be able to do anything and have to... Discussion in 'Windows 10 Drivers and Hardware' started by guccigang808, Aug 25, 2021.

  1. Computer freezes and has to be restarted


    I currently have this device and it is currently subject to random freezing. The screen will freeze and I will not be able to do anything and have to restart the device. I was having another issue previously where the screens would go black and then one of them would come back up. I noticed in EventViewer that something to do with the graphics was failing, so I updated the graphics driver and now it is no longer doing that. Instead, the device just freezes completely and has to be hard restarted.I did just update the BIOS to the most recent version hoping that it may fix the issue, but I am st

    :)
     
    guccigang808, Aug 25, 2021
    #1
  2. Mayra Aqu Win User

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Aug 25, 2021
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Aug 25, 2021
    #3
  4. Frederik Win User

    Computer freezes and has to be restarted

    Computer Freeze and then Restarts. Repeatedly

    Hi Guys/Girls.

    First off English is not my best language im Afrikaans and from south Africa. I Built my wife a computer that she can use in the office. it was fine for years.

    So after doing a Gpu Upgrade and also rebuilding the Pc into a new pretty Pink case with Rgb lights etc. i now face random Freeze followed by restart. no error no Beeps Nothing. Computer can stay Idle for as long as 9 Hours at a time, as long as you don't use it Computer freezes and has to be restarted :) after you touch or move the mouse it will move then freeze followed by restart. then it will repeatedly startup to desktop few seconds then freeze and restart. until it goes to windows Repair screen or manually shutting it down Via Long Power button Press.

    Winver Version 1909 Os Build 18363.1198

    Things i have Tried.

    I Replaced memory with new modules. " Single , Dual And Quad Channel" Problem remained.

    I replaced the SSD Drive with a brand New SSD. Problem Persists

    I replaced the Power supply with a brand new one. Problem Persists

    I replaced the GPU with a New 1060. Problem Persists and now i have 2 Computer freezes and has to be restarted :)

    i changed CPU with a new 1 . Problem Persist.

    I Did Run Dism as well as sfc /scannow and chkdsk /f /r
    and note it was a fresh install that started with the issues.

    only Physical item i did not replace was Motherboard.

    Starting in safe Mode with Networking enabled. then i can use the computer to the max. no freeze no shutdown.

    While in safe mode i do all the steps necessary for clean boot. Restarts Persist.

    I used the V2 Log collector and attached it in my post.

    im a average IT tech that usually identifies and solve my issues fast but this one has me down and out for weeks now.

    Please assist and if anything else is required please ask.

    Regards
     
    Frederik, Aug 25, 2021
    #4
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Computer freezes and has to be restarted

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