Windows 10: Computer Freezes / Crashes randomly

Hey all,


This problem I have been having a while. I often get complete freezes randomly playing video games. There is no lead up to it, nothing to suggest it's struggling and can't pin point the trigger. Best way to describe it is, it's like a BSOD but it's frozen so I never see it but apparently I'm disconnected from game and from voice chat etc. I have to restart everytime


In the beginning these freezes use to make my old SSD not able to be found by the system. With the operating system on this, often I would be booted into BIOS. When changing to M.2 I left my SSD drive in and when crashes happened, it again went missing from the system.



Things I have tried so far:

• Changed from a normal SSD to an M.2 as I thought that was a cause.
• Was getting HID-compliant headset as an error and changed by headset. Still was getting the freezes. Recently disabled this driver. This just doesn't even come up on the critical event list no more.
• Changed froma 550w to a 750w gold PSU. Wasn't a power problem.
• Had one stick of Ram in and then only the other in. Crashed on both. Not the RAM.
• Stress tested the hell out of CPU, GPU and Memtest on RAM. Even with lots of windows open etc. All did really well without a problem.
• Completely uninstalled my graphics drivers with DDU.
• Reinstalled windows number of times.
• Temperature of everything is fine not high.

Here's the last few minidumps those who like to look through them.

https://drive.google.com/drive/folders/1OeJCt0w-WTV_tlf3k-ZuUDa1tEx5i_tw?usp=sharing



Hope you guys might be able to see something as I'm not totally stumped.

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.