Windows 10: Computer freezes, monitors turns off and then they turn back on and any video im watching...

Hi,

The problem im experiecing is intermittent. It happens around once or twice a day, usually every time it occurs im watching a video, either on twitch or on youtube.

The Problem

My computer will freeze im unable to move the mouse, after 1 second, both monitors turn off informing me there is no input signal, the monitors turn back on after 2-3 seconds and any video im watching would have paused or crashed.

Troubleshooting

I managed to log the time it happened and connect that with any events i see in the event viewer. There is 1 error and 2 warning that occur at the time.


12:06:22 warning

Log Name: System
Source: Display
Date: 09/02/2021 12:06:22
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-TJML7E7
Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:22.2699166Z" />
<EventRecordID>23828</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security />
</System>
<EventData>
<Data>nvlddmkm</Data>
<Data>
</Data>
</EventData>
</Event>


12:06:35 warning

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 09/02/2021 12:06:35
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: DESKTOP-TJML7E7\KKHAN
Computer: DESKTOP-TJML7E7
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user DESKTOP-TJML7E7\KKHAN SID S-1-5-21-3657832228-2361099385-4143263779-1001 from address LocalHost Using LRPC running in the application container Unavailable SID Unavailable. This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:35.8310547Z" />
<EventRecordID>23829</EventRecordID>
<Correlation ActivityID="{89d60cff-7de7-461a-8321-1ee14eeae2e8}" />
<Execution ProcessID="1232" ThreadID="26488" />
<Channel>System</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security UserID="S-1-5-21-3657832228-2361099385-4143263779-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
<Data Name="param6">DESKTOP-TJML7E7</Data>
<Data Name="param7">KKHAN</Data>
<Data Name="param8">S-1-5-21-3657832228-2361099385-4143263779-1001</Data>
<Data Name="param9">LocalHost Using LRPC</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>


12:06:40 error

Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 09/02/2021 12:06:40
Event ID: 28
Task Category: Provider
Level: Error
Keywords: 2048,512,Provider
User: SYSTEM
Computer: DESKTOP-TJML7E7
Description:
Error setting traits on Provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}. Error: 0xC0000001
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{b675ec37-bdb6-4648-bc92-f3fdc74d3ca2}" />
<EventID>28</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>25</Opcode>
<Keywords>0x8000000000000a20</Keywords>
<TimeCreated SystemTime="2021-02-09T12:06:40.4926086Z" />
<EventRecordID>349</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="3560" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>DESKTOP-TJML7E7</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="ProviderGuid">{8444a4fb-d8d3-4f38-84f8-89960a1ef12f}</Data>
<Data Name="ErrorCode">3221225473</Data>
</EventData>
</Event>


What Ive Tried

1. Windows Update It is up to date
2. Reinstalled GPU drivers.
- Booted into safe mode, uninstalled the graphics card via device manager
- Back into normal mode, installed the graphics card driver via official nvidia source
3. sfc /scannow - no violations found
4. malwarebytes - no malware found

5. avg scan - no viruses found



Other Comments

My computer is 3 months old, i built it myself, ive only noticed this problem in the past 2 weeks.

:)

 

Computer freezes when watching videos

Hi all,

My computer freezes during youtube videos or even watching videos on random news sites.

It happens in Microsoft Edge as well as Google Chrome.

It happens using integrated graphics as well as using a Gigabyte Nvidia GT 710 graphics card.

The computer may go for a few minutes (say 10 or 15) before freezing, or possibly not even last one video. It's a bit random in that sense.

When it freezes the only thing I can do is cut power and turn it back on; mouse doesn't work, Ctrl+Alt+Del doesn't work.

When it freezes the audio freezes as well, continuing to play the frequencies at the moment of the freeze, sounding like an unpleasant buzzing sound.

After a freeze -> cut power -> turn back on it may freeze during the next boot at the login screen or something and I'll have to cut power again and turn it back on.

With the computer on Ubuntu 16.04 it works fine, but on Windows 10 it has this issue. This leads me to believe it is not a hardware issue.

The computer has been freshly installed and Windows Update says it's up to date.

Kind regards,

Daniel

 

Monitor turns off while playing games

another problem that is occuring now is that while im watching "facebook" videos i will start getting several crashes until the monitor turns of and i have to restart or it will just recover by itself,but this wont happen while im watching 1080p youtube videos

 

Computer Is Not Turning On

The seller had barely used it because he said he didn't have time to game. Besides, wouldn't a computer still be able to turn on without a video card or integrated graphics card? (Although you would be extremely limited with its uses if you wanted to do anything at all.)

It's not just that video card, if you wanted to blame my video card, I suppose I should have also mentioned that after I tried to turn the computer on with the HD 5850 inside it didn't turn on and after I replaced it with the original temporary video card, and the computer still didn't turn on. Before all that happened, my computer was working fine. It may have had something to do with how I had to move and unplug/replug connectors, wires, and cables in my PC due to necessary adjustments to fit the video card into the case.