Windows 10: Computer Freezes When Multitasking in Valorant, but No Issues with Other Games – Need Help!

Hello,Whenever I play Valorant and try to multitask between different windows, my computer completely freezes. The only way I can regain control is by manually powering it off with the power button. What's strange is that this only happens with Valorant. I can play other games and multitask without any problems.Has anyone else experienced this? I'm not sure what to do or how to fix it. Any advice or suggestions would be greatly appreciated!Thanks in advance!My PC specs:Motherboard: MAG B650M MORTAR WIFIMotherboard BIOS: 7D76vAHCPU: AMD Ryzen 9 7950X3DAMD Chipset Driver: 6.0

:)

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

PC Blue screens after opening Valorant, programs freeze after wake

I have 2 problems:

1. My computer has blue screens every time I launch Valorant for the first time.
   
   • Since my computer has been freezing, I've shut it down whenever I leave my desk.
     
   • After launching Valorant, my computer's blue screens
     
   • When I restart, Valorant launches normally for the rest of that session
     
   • Once I shut my computer down manually, Valorant BSODs me on the next open
     
2. My computer ALWAYS freezes after waking up from sleep or hibernation. My mouse can still move, all programs are frozen, however. Oddly enough, I can still pause/resume my music on Spotify and hear it. It seems like every program doesn't update the visuals only. I also disconnect from any discord call. To prevent this, I have to shut down my PC.
   

Some things I have already tried:

• Powershell commands
  
• Editing my power plan
  
• Restarting
  
• Downloading windows updates
  
• Using windows troubleshooter
  
• Turning off hardware acceleration
  

Please help! This has been annoying me since early last year, and it's getting worse. I will try every method that you suggest, please reply if I ask for clarification!

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.