Windows 10: computer freezes when opening a game already performed a clean installation of windows

So this morning I just was browsing a web page then suddenly my laptop freezes out of no where, then i restarted and it worked for a while until it just died again. First i perform a reinstallation of windows with personal files kept, it stopped freezing randomly but now only freezes when i open a game, any game. Then i decide to reset my computer to factory new and i tested the game again but it still would not work. The game I store is on an external hdd but it worked really fine just yesterday and i tried a game on my ssd and it also wouldnt work and if the laptop freezes long enough i woul

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System freezes at the desktop even after performing clean installation of Windows 10

Hi Peter,

Do not worry we will help you with this issue.

Provide us with additional information to assist you better with this issue:

• Which is the current version of Windows 10 installed on your computer?
• What are the troubleshooting steps you have tried to resolve the issue?
• Were you able to see any error code/ error message when the system freezes?
• Does the same issue persists while booting the system in Safe mode with networking?
• Have you installed all the pending Windows Updates and drivers after performing clean installation?

To identify the issue, try few of the troubleshooting steps below and check if it helps.

Step 1: Now to troubleshoot on it, after the computer boots, I suggest you to check the performance of the system in Safe Mode.

Refer: Start your PC in safe mode in Windows 10


Step 2: Also, I suggest you to test the issue by placing the computer in a Clean Boot state helps in eliminating software conflicts.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.

You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with
Clean Boot” to return the computer to a
Normal startup mode.

Step 3: Follow the below steps to
place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. Get back to us with an updated status of system freeze after reboot for further assistance.

Thank you.

 

Games cause the computer to freeze seconds after opening them for Windows 10

Hi,

Thank you for providing us the troubleshooting steps that you have performed.

I suggest to run the game in compatibility mode by following the steps below and check if it helps.

• 
  Right click on the ‘Setup’ icon for the game and click on properties.
  
• 
  Under Compatibility tab, check the option for ‘Run in Compatibility mode’.
  
• 
  Select Windows 8.1 from the drop down list.
  
• 
  Click on Apply and then OK.
  

Please revert with the result of the issue and we will be happy to help you.

 

Clean Install Workaround for Vista

You may remember this news story on techPowerUp! a couple of days ago relating to the lack of clean installs when using the Upgrade Editions of Vista, which required an old OS to be installed. However, Paul Thurrott has managed to find a workaround for this issue, which ironically lets users do a clean install Vista without any previous version of Windows, albeit a little tedious. Here are the steps:

• Boot from the Windows Vista Upgrade DVD as normal
• When prompted for a product code, leave this blank
• Select the version of Vista you have purchased and let Vista install
• When you boot to your desktop for the first time, run the Vista setup from Windows
• This time enter your product key
• When asked whether you want to do an Upgrade of Custom install, select custom and choose a clean install
• Windows will now install for a second time and you should be able to activate it

Remember, these steps are only advised for use in order to achieve a clean install of Vista, it is only legal to use the upgrade editions if you have previously purchased the appropriate version of Windows.

Source: DailyTech