Windows 10: Computer Freezing and restarting. New Psu.

Hello. I'm in need of some help. I got this pc December 31, and I've already had to replace my 650 watt PSU just the other day. It made a loud popping sound and pretty much died. I now have a 750 or 800 Watt Jupiter installed now... Even with a new PSU my pc is continuing to freeze and then shut off and turn back on... The person who helped me put in the power supply said it could have something to do with the liquid cool and the PSU not working out together... I don't know but I'm going to be 100% honest... ITS ANNOYING! Really when your in the middle of something.


These are my Specs:

[COLOR=rgba42, 42, 42, 1]Operating System ::Windows 10 Home
Case ::iBUYPOWER Slate 4 MR Mirror Finished Tempered Glass ARGB
Processor ::Intel® Core™ i7-10700KF Processor 8x 3.80 GHz /16MB L3 Cache
Processor Cooling ::iBUYPOWER 240mm Addressable RGB Liquid Cooling System - Black
Memory ::16GB [8GB x 2] DDR4-3200MHz ADATA XPG SPECTRIX D41 RGB
Video Card ::GeForce RTX 2070 SUPER - 8GB GDDR6 VR Ready
Storage ::1TB M.2 NVMe SSD
Motherboard ::ASUS PRIME Z490-P
Power Supply ::650 Watt - HIGH POWER 80 PLUS Gold
Internal Wireless Network :CIe or On-Board Wireless Network
Keyboard ::NOT Included
Mouse ::NOT Included
Warranty ::3 Year Standard Warranty Service
Rush Service ::2-Day[/COLOR]

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Computer Freeze and then Restarts. Repeatedly

Hi Guys/Girls.

First off English is not my best language im Afrikaans and from south Africa. I Built my wife a computer that she can use in the office. it was fine for years.

So after doing a Gpu Upgrade and also rebuilding the Pc into a new pretty Pink case with Rgb lights etc. i now face random Freeze followed by restart. no error no Beeps Nothing. Computer can stay Idle for as long as 9 Hours at a time, as long as you don't use it after you touch or move the mouse it will move then freeze followed by restart. then it will repeatedly startup to desktop few seconds then freeze and restart. until it goes to windows Repair screen or manually shutting it down Via Long Power button Press.

Winver Version 1909 Os Build 18363.1198

Things i have Tried.

I Replaced memory with new modules. " Single , Dual And Quad Channel" Problem remained.

I replaced the SSD Drive with a brand New SSD. Problem Persists

I replaced the Power supply with a brand new one. Problem Persists

I replaced the GPU with a New 1060. Problem Persists and now i have 2

i changed CPU with a new 1 . Problem Persist.

I Did Run Dism as well as sfc /scannow and chkdsk /f /r
and note it was a fresh install that started with the issues.

only Physical item i did not replace was Motherboard.

Starting in safe Mode with Networking enabled. then i can use the computer to the max. no freeze no shutdown.

While in safe mode i do all the steps necessary for clean boot. Restarts Persist.

I used the V2 Log collector and attached it in my post.

im a average IT tech that usually identifies and solve my issues fast but this one has me down and out for weeks now.

Please assist and if anything else is required please ask.

Regards

 

Hard drive freezing

He said it was freezing on windows install...not shutting down and restarting.
A restart was the only way he could remove it from the frozen state.
Why would that make it PSU/Heat related?
Although a new PSU would probably be in order regardless of this.

PSU/Heat problems would just shut the comp down correct?

If its a freezing problem Id suggest that keakar is correct in saying drivers are the culprit. Though wouldnt that give a BSOD pointing to the driver that failed?

Try eventvwr.msc in the Start>"run" window, click system and see if you see any errors occuring that could be the cause of the problem.