Windows 10: Computer freezing and shutting down

Discus and support Computer freezing and shutting down in Windows 10 BSOD Crashes and Debugging to solve the problem; Since building my new computer, I have experience the following problem a few times: Source Windows Summary Hardware error Date ‎12/‎06/‎2020 14.20... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jonathan EgerisHelsing, Jun 12, 2020.

  1. JONATHAN EGERISHELSING
    Jonathan EgerisHelsing Win User

    Computer freezing and shutting down


    Since building my new computer, I have experience the following problem a few times:

    Source
    Windows

    Summary
    Hardware error

    Date
    ‎12/‎06/‎2020 14.20

    Status
    Report sent

    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 141
    Parameter 1: ffffa9842d5ca460
    Parameter 2: fffff8012c6b5140
    Parameter 3: 0
    Parameter 4: 14b4
    OS version: 10_0_18363
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.18363.2.0.0.256.48
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: LKD_0x141_Tdr:6_IMAGE_amdkmdag.sys
    Server information: f3180581-f31d-4bee-9494-b9aa074649c0


    Can anyone help me whit what triggers the problem and what I can do?


    Thank you in regards

    :)
     
    Jonathan EgerisHelsing, Jun 12, 2020
    #1
  2. MAYRA AQU
    Mayra Aqu Win User

    Windows 10 Computer Randomly Freezes

    Hi,

    Listed below are some possibilities why the computer keeps on freezing:

    • Outdated drivers.
    • Virus and malware.
    • Corrupted system files.

    We suggest performing the steps on this article that can help resolve the issue.

    Get back to us if you have other concerns.
     
    Mayra Aqu, Jun 12, 2020
    #2
  3. STEW_B
    Stew_B Win User
    Computer FREEZE at Desktop display

    I have had similar experience. But mine is more random, and occurs when clicking the start menu. It will partially load then freeze the computer. The only way out is to hard shut down. THis happens randomly a number of times per day, and occassionally
    immediately again upon reboot. I have since done a recovery to 8.1 and all is well now. THe suggested steps did no good. THere is a bug in Win10. Probably should stop with the workaround suggestions and try to find/fix the issue.
     
    Stew_B, Jun 12, 2020
    #3
  4. VINSTERX
    vinsterX Win User

    Computer freezing and shutting down

    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, Jun 12, 2020
    #4
Thema:

Computer freezing and shutting down

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