Windows 10: Computer freezing, can still move my mouse but can't click anything.

Today, I was on Discord and playing The Sims 4 at the same time. My computer was behaving fine until I went to click the minimize button on Discord, then I heard a Windows error sound and my entire computer froze. I was really confused and then tried to move the mouse, and it worked. But when I did, it would make a weird repeating beeping sound. It would do the same if I tried clicking. After a few minutes, I tried moving the mouse again and this time it lagged and moved on its own. That's when I had to hold down the power button and shut down my computer since I couldn't do anything else. Thi

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Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

Mouse Freezing need help pls.

Hi Ephraim,

User profile corruption can cause issues with certain devices, including your optical mouse, in
Windows 10. To better assist you, we need the answers to the following questions:

• Aside from changing USB ports, did you use a different mouse to see if the same issue will occur while playing games?
• Have you tried checking the manufacturer's website for updated mouse drivers for
  Windows 10?

In the meantime, we suggest creating a new user on your computer to see if your mouse still freezes while using a different local account. To do this, simply follow the steps in this

article.

Regards.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.