Windows 10: Computer freezing during heavy game play

Currently I am having an issue with games like Destiny 2 and Shadow of the Tomb Raider freezing the entire computer, after about 10 minutes. Time Spy benchmark doesn't. Neither does Superposition or Heaven. Usually no BSOD, just video and audio freeze. It did complete a report once and that's synaptive folder is attached I checked the event viewer and have attached a screenshot. I am getting Bugcheckcode 257 I built this sysem back at the end of 2020 as a bit of a hobby, but it has been very reliable and I hope this can be figured out. Motherboard: Huananzhi F8&

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BSOD WHEA_UNCORRECTABLE_ERROR during play heavy gaming

Computer Freezing then BSOD while playing heavy game like Kingdom Come: Deliverance, CPU temp run high to 90-95 Celsius before freezing. I tried to run intel processor diagnostic tool and all pass.

Windows 11 Version 21H2

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

BSOD WHEA_UNCORRECTABLE_ERROR during play heavy gaming

90-95C is way too hot. Check your fans, thermal paste etc.
Vid driver has an issue, its date is 13/9/2564 (the future?)

Get rid of Driver Booster 8 ASAP, never use such tools. ever ever