Windows 10: Computer Freezing Issue

Hello, people of the Microsoft Community. I've been having an issue for months and I've tried to get fixes but they've never worked for me.So basically, whenever I am playing a game, for example, Destiny 2. So every time I switch monitors from my external monitor which is my main to my laptop monitor, my whole computer freezes, and the only way for it to fix is to put it to sleep by manually holding the power button, and then turning it back on.I have an Overpowered Walmart Brand Laptop, specifically the OP-L2, and an Acer Nitro VG252Q P monitor.Please help!

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

computer Freeze

Hi,

Software or driver conflicts after downloading Windows 10 may be causing the freezing on your computer. Answering the following questions may help us in identifying the underlying cause of the issue:

• Aside from updating to Windows 10, were there any other changes made on your computer prior to the issue?
  
• Are you getting an error message or code when the issue happens?
• What troubleshooting steps have you already performed?

Regards.

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.