Windows 10: Computer freezing periodically

System Info:Windows 10 Education 64-bit latest updatesCPU: AMD Ryzen 7 5800XRAM: G.Skill Aegis 16GB 2x8GB DDR4-320GPU: MSI RTX 3070 VENTUS 3X 8G OCMotherBoard: MSI MAG X570 TOMAHAWKPower Supply: Corsair RM850 850W 80+ Gold Modular PSUStorage: Samsung SSD 860 M.2 2TBMonitors: 1x Asus 1440p 144hz, 1x BenQ1080p 60hzIssue:For over a year now my PC has been having a periodic issue and freezes in a confusing way. I am quite tech literatework in IT support and have asked friends also in the industry and I have yet to resolve this issue. This computer has been built by me. This issue can happen

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Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

System Freeze after a random period of inactivity (supposedly)


Hi all,

I didn't know where to put this thread, but because it has to do with system performance, I thought this might be the best place to post my issues with Win 10. Let me get straight to the point:

• Up-to-date Windows 10 install (ver 1511 OS Build 10586.36)
• I haven't tested it but it seems like when the computer becomes inactive after a period of time, the whole system freezes - the mouse isn't moving, the desktop remains static on the last windows that were there, the time remains static (it doesn't change), CTRL+ALT+DELETE doesn't work. Only solution seems to be to a hard reboot.
• In all other aspects the computer works fine: no virus (as determined by up-to-date version of Free Avast AV), SSD runs super fast, computer reboots, shuts down and goes to sleep perfectly. It's just when I am working on the computer and get sidetracked and when the computer becomes inactive, the computer freezes.

System Specs (other relevant aspects of my system can be viewed on my system specs page):

• Custom Built: E6700 non-OC
• 4 GB DDR2 RAM
• GTX 970 (up to date driver: 361.43)

Any thoughts? Is there some sort of log that I can call up to show what is causing this stall/freeze/hang-up?

Thanks again!

 

WIndows 10 periodic hardware/software freeze

TL;DR: Every few minutes my computer's filesystem freezes, then the keyboard/mouse a minute later, then the screen ~5s later. When I change the power source everything goes back to normal.

FULL STORY: I have a new Acer Nitro 515-53 running Windows 10. Soon after getting it I started having an issue where many different systems freeze one after another. It generally happens like this:

• Elements of the Windows stops responding. There is no response when I try to open Windows search, the start menu, apps from the taskbar, etc.
  
• 30sec to several minutes afterward, the keyboard and mouse stop responding (but the screen still works).
  
• 5-10sec after that, the screen freezes.
  

The weirdest part: This is all fixed immediately if I change the power source (EITHER unplug it OR plug it in). When the power changes, it's as though all the commands I entered during the freeze get entered at once -- the mouse scurries around the screen, Windows search opens and closes, all my key inputs suddenly get entered.

It's getting pretty unbearable because at its worst this happens about once a minute. However, it sometimes stops for hours or days. (For some reason it's never happened to me while gaming, in case that matters.) I can't for the life of me find anything similar online, so I'm looking for any next steps you suggest