Windows 10: Computer Freezing

My computer has froze twice now and it has only had windows installed for around 2 weeks after I wiped it, the problem details show:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: ab
Parameter 1: 8
Parameter 2: 390
Parameter 3: 0
Parameter 4: 13
OS version: 10_0_17134
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 2057

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

computer Freeze

Hi,

Software or driver conflicts after downloading Windows 10 may be causing the freezing on your computer. Answering the following questions may help us in identifying the underlying cause of the issue:

• Aside from updating to Windows 10, were there any other changes made on your computer prior to the issue?
  
• Are you getting an error message or code when the issue happens?
• What troubleshooting steps have you already performed?

Regards.

 

computer freezes

Hi Pat,

It is possible that your computer is freezing due to the unexpected power outage that may corrupt some system files on your computer. In this case, we suggest to run a diagnostics test. Generally if there is a problem with your computer’s memory (patricularly
freezing) then the system will prompt to run the Memory Diagnostics Tool. You can also test memory manually. Kindly click on the

link to perform the steps.

For any concerns, don't hesitate to get back to us.

Regards.