Windows 10: Computer goes into blue screen every now and then

Discus and support Computer goes into blue screen every now and then in Windows 10 Gaming to solve the problem; I tried resetting the laptop and erasing everything but which still didnt help. Furthermore, I contacted customer support multiple times, they tried... Discussion in 'Windows 10 Gaming' started by Yining Teng, Dec 8, 2024.

  1. Computer goes into blue screen every now and then


    I tried resetting the laptop and erasing everything but which still didnt help. Furthermore, I contacted customer support multiple times, they tried different solution as well, includes running Win10_22H2_English_x64v1.iso but which didnt help. Example chat url is as below, you can see case number therehttps://support.microsoft.com/en-us/home/livechatwidget?oc.reconnectid=f7114f04-a37f-42ca-97a5-2f3b18b655bc&customcontext={"CaseNumber"%3A"7059801849"}I uploaded my minidump files here: minidump on OneDrive, the most recent one is 120824-22953-01. blue screen error code has been different as

    :)
     
    Yining Teng, Dec 8, 2024
    #1
  2. hermmie17 Win User

    Screen goes blue / black on start of atitool

    i tried 0.26 and the new beta but its the same... if i start atitool the screen immidiately goes blue or black and i have to reboot... the computer doesnt really hang but the screen seems to be lost.
    any suggestions? i dont have any other programs running, i dont even want to OC my card i just want to have control over the fan speed, i have a x1800xt btw.
     
    hermmie17, Dec 8, 2024
    #2
  3. Nikhar_K Win User
    Frequent Blue Screen error on computer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



    However, please let us know:




    • When exactly are you getting the Blue Screen error?

    • What is the error message you receive?

    • Are you aware of any changes made to the computer recently?

    • What is the make and model of the computer?



    I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



    I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps
    mentioned below:




    1. Press
      Windows key + R, to open Run dialog box.

    2. Type
      mdsched and click on OK.

    3. Click on
      Restart now and check for problems.



    Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 8, 2024
    #3
  4. Roan T Win User

    Computer goes into blue screen every now and then

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 8, 2024
    #4
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Computer goes into blue screen every now and then

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