Windows 10: Computer goes to black screen at startup and cannot reset into safe mode

Discus and support Computer goes to black screen at startup and cannot reset into safe mode in Windows 10 Gaming to solve the problem; I have a Toshiba Satellite L655-S5154 running Windows 10 Home Version 2009 OS Build 10.0.19045.3693 Goes to a black screen at startup. Tried to reset... Discussion in 'Windows 10 Gaming' started by slcudearizona, Dec 13, 2023.

  1. SLCUDEARIZONA
    slcudearizona Win User

    Computer goes to black screen at startup and cannot reset into safe mode


    I have a Toshiba Satellite L655-S5154 running Windows 10 Home Version 2009 OS Build 10.0.19045.3693 Goes to a black screen at startup. Tried to reset it by turning it off and holding the button for 10 seconds three times without success. I will not start in safe mode. Just black screen.

    :)
     
    slcudearizona, Dec 13, 2023
    #1
  2. COOPFAB
    coopfab Win User

    Cannot Enter Safe Mode / Computer boots normally

    I'm running Win 10 Pro 1903.

    Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .
     
    coopfab, Dec 13, 2023
    #2
  3. COSMARCHY
    cosmarchy Win User
    Black Screen in Safe Mode

    I'm trying to start my Win 10 VM but am getting a black screen with a cursor after it logs in so after looking for solutions online, there is a suggestion to remove the display drivers by using safe mode. The problem is, safe mode also has a black screen!! Are there any solutions to this? I have tried repairing, troubleshooting, restore etc from an ISO without success. Windows is present in some form or another as it responds to ctrl-alt-del and provides me with the usual menu for Task Manager but when you select this, the Task Manager does not show and you are left with the same black screen as before!! Anyone have any experience of this before? Thanks
     
    cosmarchy, Dec 13, 2023
    #3
  4. DALENDRION
    Dalendrion Win User

    Computer goes to black screen at startup and cannot reset into safe mode

    Black screen in Safe Mode

    Hello,

    I'm using Windows 10.

    I wanted to go to Safe Mode to solve some issues with Discord. I did so by pressing Restart while holding the Shift Key.

    The description says I should see a list with startup options.

    Instead, the screen is black and the monitor receives no data.

    After that I restarted the computer and saw the regular login screen.

    Then, out of frustration, I tried the option to refresh Windows (reinstall while keeping my documents).

    But again I have a black screen.

    Again I restarted the computer and saw the regular login screen.
     
    Dalendrion, Dec 13, 2023
    #4
Thema:

Computer goes to black screen at startup and cannot reset into safe mode

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