Windows 10: Computer goes to sleep while playing games with the monitor plugged in

It started when I got a new monitor 2024-11-30 it kept hibernating while I was playing games and it hibernated without the monitor and the battery was at 0% when it happened, I set the computer to not hibernate if the battery is very low and it stopped hibernating when I didn't have the monitor plugged in. Eventually I turned off hibernation, because I thought that was the key, but then it still went to sleep. I checked event viewer two times, the first time I didn't see anything, the second time I saw something, the logs were like this when the screen blacked out when the events happened:1.

:)

 

my 2nd monitor goes to sleep after a few minutes of playing games

Hi

Welcome to Microsoft community.

The issue you're experiencing with your second monitor going to sleep while gaming and requiring you to interact with display settings to wake it up can be frustrating. This could be due to several reasons, including power settings, driver issues, or game settings. Here are some steps to troubleshoot and hopefully resolve the issue on Windows 11:

Check Power Settings

• Go to Settings > System > Power & sleep. Ensure the sleep settings are set appropriately for your needs. Even though this is more related to the system sleep behavior, it's good to rule it out.
  

Update Graphics Drivers

• Outdated or corrupted drivers can cause issues with displays. To update your graphics drivers, right-click on the Start button and select Device Manager. Expand Display adapters, right-click on your graphics card and select Update driver. You can search automatically for updated driver software or visit the manufacturer's website (such as NVIDIA, AMD, or Intel) for the most recent drivers.
  

Check Graphics Card Software Settings

• If you have NVIDIA Control Panel, AMD Radeon Settings, or Intel Graphics Command Center installed, open the application and look for any settings that might turn off a display or put it to sleep. Some applications have specific settings for multi-monitor setups.
  

Adjust Windows Display Settings

• Go to Settings > System > Display and ensure that all monitors are recognized correctly by Windows. Sometimes, setting your second monitor as the main display and then reverting it back to the secondary can refresh the connection.
  

Disable Game Mode and Full Screen Optimizations

• Game Mode: Go to Settings > Gaming > Game Mode and turn off Game Mode. While Game Mode is designed to optimize gaming performance, it can sometimes cause issues with multi-monitor setups.
  
• Full Screen Optimizations: Right-click the executable file of the game causing the issue, select Properties, go to the Compatibility tab, and check the box to Disable fullscreen optimizations.
  

Monitor Connection and Cables

• Ensure that the cables connecting your second monitor are secure and not damaged. Try using a different cable or port on your GPU to rule out connection issues.
  

Change Screen Saver Settings

• Although not directly related to the monitor sleeping, sometimes screen saver settings can cause unexpected behavior. Go to Settings > Personalization > Lock screen > Screen saver settings and ensure they're configured not to interfere with your gaming.
  

If none of these steps resolve the issue, consider whether any software or updates were installed just before the problem started, as this could provide further clues. In the worst case, there might be a hardware issue with the monitor or graphics card, which might require professional assistance.

Please feel free to let me know how it goes.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Laptop goes to sleep when the LID is closed while playing the game.

Hello,

I realize the inconvenience you are facing in your laptop regarding the sleep mode while playing game. We will help you.

To assist you better, I suggest you to answer the below questions.

• Have you connected the external monitor to the Laptop?
• Did you make any recent changes prior to the issue?
• Are you facing this issue specifically when playing the specific Game?
• Are you facing this issue after any recent updates installed?

This issue might have caused due to the power settings for the closing of LID is set to sleep mode.

I suggest you to follow the below steps and check if it helps.

• Press Windows + X keys and select the Control Panel.
• Select Power options by searching in search box.
• Right side select Change Plan setting next to the power plans.
• Select the Change advanced Power plan settings.
• Under the list select and expand Power buttons and lid.
• Select Turn off the display under the drop down of setting.
• Click Apply. Ok.
• Close the LID and Check if the issue resolves.

Please post to us with the results to help you better.

 

My monitor goes to sleep

How do I prevent my monitor from going to Sleep , Running Windows 10. All my setting on my monitor and computer are set "To Never Sleep. I will be using my computer and it will randomly go to sleep, and I can not wake it up. I end up having to power it down
then back up to use my computer. My computer will still Keep running , but my monitor goes to sleep. If I am online and playing game some times it will go to sleep 5 or 6 times in a hour, and some times it will not go to sleep for several hours.

I have a Dell with Intel(R) Core(TM)2 Quad CPU Q9650 @ 3.00GHz

Any help would be greatly appreciated!