Windows 10: Computer hard freeze kernel 41 randomly. Possible hardware issue.

Hello everyone,


I assembled my PC about a year ago and everything has been fine since 2 months ago. The PC just started hard freeze from time to time when I turn it on, browsing internet, playing games or just idling. Other than that, everything works perfectly. I did run OCCT and Cinebench just in case, but everything was fine 30 min tests on everything. Logs are usual except kernel 41, but it just me trying to restart PC from the freeze.



The system:

MB: X99-SLI-CF up to date BIOS

CPU: Intel Xeon E5-2680 v3 2.5GHz

Liquid Cooler: Corsair H80i

GPU: Nvidia Quadro P620 reinstalled drivers

RAM: 8 GB Ripjaws V x2 = 16GB

DRIVES: Crucial M2 500GB, ST2000MT006 2TB

PSU: EVGA Nex 750 80 bronze

OS: Windows 10 Pro


The problem:

Hard Freezes Completely Random


I have tried:

Updated every possible driver.

MemTest86 done 2 times 4 passes each Important: during my second MemTest86 check,computer froze.

Stress test the hardware to find if it's a temperature issue.

Visually check everything inside.

Hard Formatted SSD and HDD.

Scanned drives with Win Error Checking. It repaired something, but I think it was a damage from a previous freeze. I had freezes after repair as well.


Fun facts:

Holding the start button is useless during the freeze, I have to actually turn the PSU off and back on.

When I turn my PC on, I can hear and see that it actually tries to turn itself on for several times with buzzing before actually start the BIOS.

I had couple people come and inspect the issue. One technician said it's a PSU problem, other said it could be MB or CPU locking because of a driver error. At this point I'm really lost and I can't afford to spend any funds just to replace parts and see if this will fix anything.

Any advise or help would be really appreciated.

Thanks!

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Computer Freezes Randomly | Kernel-Power 41 (63)

I literally have the same issue here.

Kernel Power 41 (63)