Windows 10: Computer hardlocks while gaming

During some gaming sessions, my computer randomly hardlocks. It happend in various games, and also while trying XCloud on MS Edge but not on Chrome.According to the Windows stability report tool, it could be related to the Radeon Adrenalin drivers, because they also fail before this error, but never at the same time the computer hardlocks. What I mean by hardlocking is keeping the screen frozen, and not responding to keyboard or mouse commands. I'm using the latest AMD Drivers for Windows 11, and I am using a supported Windows 11 PC checked through PC Health app.Here are my specs:AMD Ryzen

:)

 

Hardlocked Nokia 5230

I've got a hardlocked Nokia 5230, is there anyway of unlocking it and if so how can i do that?

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

hardlock problem

Hi!

What should I do if my phone (Nokia 1600) is hardlock after 3 wrong unlocking codes?

Thanks in advance.

Sincerely,

Gilles B.