Windows 10: computer has message from windows defender security warning and says phone 02081564688 is...

computer has message from windows defender security warning and says phone 02081564688 is this a scam

:)

 

Windows Defender - Security Warning

I received a Windows Defender Security Warning. Trojan Spyware Alert - Error Code: #0x268d3. My computer is now locked. The pop-up box says to contact Microsoft immediately for assistance in unlocking. Do not attempt to logout or re-start as this could lead to loss of data or identity theft. Was on hold for 2 hours and phone battery died. Any suggestions on how to unlock without any danger?

 

Windows Defender Security Center warning icon

I have APC Back-UPS CS 500 connected by USB to my Windows 10 desktop computer. In power config I have set 'Sleep' option to 'Never' setting for RDP access as described here:

http://windows.microsoft.com/en-us/windows-10/how-to-use-remote-desktop

After installing Windows Creators Update (version 1703, build 15063.13) I can see Windows Defender Security Center icon on the taskbar. When starting system it has green checkmark but after a few tens of minutes it changes into yellow warning mark. Then
I open Windows Defender Security Center and I can see (it says that):

'Device performance and health' section has also warning mark and displaying 'Health report' shows also warning mark in 'Battery life' section with '1 recommendation' saying that sleep timeout on this device is currently set to infinite and this may affect
the battery life of device.

Additionally 'Virus and threat protection' section says: you're using other antivirus providers (like showed on the first black screenshot on this

https://www.winhelp.us/configure-windows-defender-security-center.html webpage), whilst there is no any other such a product installed on this computer.

Does anyone had similar situation and knows what to do to make Windows Defender Security Center not warning about definitely proper power configuration?

Moved from Virus & Malware

 

How do i turn on my windows security services on Windows 10.

Hi Edehomon,



I realize the inconvenience you are experiencing with turning on Windows Security services with Windows 10. I will certainly help you.



This issue might occur if third party security has disabled Windows Defender services.



I suggest you to follow the steps below to

To assist you better, please provide us the information below:

• When you say that "windows security services are turned off", have you installed any third party security software on the computer?
• Are you getting any error message?

I suggest you to try to turn on Windows Defender by following steps below and check if it helps.

1. Click on Search bar?

2. Type "Settings" without the quotes in the search bar and click on it.

3. Then click on Update & security.

4. Click on Windows Defender.

5. Then try to turn on the Windows Defender services.

Note: If a third party security software is installed on the computer, then it will disable Windows Defender.



Please get back to us with an update on turning on Windows Security services with Windows 10, we will be happy to help.



Thank you.