Windows 10: Computer has problem with programs which access kernel. Is this a hardware or software issue?

When I start applications that run on the kernel specifically anti-cheat software such as Battle-Eye or Easy-Anti-Cheat it will fail to start the application or blue screen. The applications will usually block my graphics drivers or other dll files from loading or inform me that I should check the integrity of files - following these instructions leads nowhere useful. Additionally, my computer struggles to install windows updates. Also, applications like steam, discord, and chrome will randomly open and close themselves unannounced. I highly doubt I've downloaded anything malicious off the i

:)

 

Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

Issues with accessing keyborad keys after installing Anniversary Update

Hi Vish,

Provide us additional information to assist you better with this issue:

• What is the make and model of your computer?
• Is this issue confined to any specific application/ program on your computer?
• Have you tried using different keyboard and check if the issue persists?

Let us try the below troubleshooting steps to check if the issue persists with keyboard.

Step 1: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: Update the driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right click
  on the Keyboard driver and click on
  Update driver software

Hope it helps. Reply to the post with the required information and updated status of accessing the keys on keyboard for further assistance.

Thank you.

 

either a hardware issue or a software issue

Hi,

This issue can be caused by driver problems or software that is not compatible with Windows 10.

For us to better assist you, please answer the following questions:

• Can you still boot your computer normally?
• Have you made any software or hardware changes on your computer prior to the issue?
• What do you mean by "it will begin to give me the error reference by pointer"?
  Can you tell us the exact error message?

As an initial troubleshooting step, we recommend following the solution provided on this
article to resolve Blue Screen errors on Windows 10.

Update us with the outcome so we can provide further assistance.