Windows 10: Computer hijacked by strange priority OWNER_RIGHTS accounts

Discus and support Computer hijacked by strange priority OWNER_RIGHTS accounts in Windows 10 Support to solve the problem; I bought a new Dell Inspiron 15-3552 laptop Win10-64 bit (home) for portable word processing. After Dell shipped it to the wrong address - it arrived... Discussion in 'Windows 10 Support' started by Franklin J, May 31, 2016.

  1. FRANKLIN J
    Franklin J Win User

    Computer hijacked by strange priority OWNER_RIGHTS accounts


    I bought a new Dell Inspiron 15-3552 laptop Win10-64 bit (home) for portable word processing. After Dell shipped it to the wrong address - it arrived defalted to the Dvorak keyboard,of which, the COX wireless installation tech declared a faulty keyboard and "SEND IT BACK". Now - while I'm the sole 'visable' user/administrater - it has come to light that others have priority OWNERS RIGHTS over me, and I've been locked out of pretty much everything including including the CD/DVD, my printer, wmhich they play with, C:\ drive including Start menu, files on my USB drives,new devices keep appearing, and I'm denied access to all settings. I'm writing this on NotePad so please forgive the spelling.. ???

    :)
     
    Franklin J, May 31, 2016
    #1
  2. MAVERICK WOLFE
    Maverick Wolfe Win User

    Switch Back to Existing Local Account from Microsoft Account

    I too am very angry MY LOCAL LOGIN ACCOUNT WAS HIJACKED BECAUSE I TRIED TO SIGN INTO MY XBOX LIVE ACCOUNT! HELP ME REVERT MY LOCAL ACCOUNT TO A MORE SECURE ACCOUNT LIKE I SHOULD BE ABLE TO DO! HIJACKING SOMEONES LOCAL COMPUTER ACCOUNT IS ILLEGAL AND SHOULD
    NOT HAPPEN! MY LAPTOP DOES NOT BELONG TO MICROSOFT! THEY HAVE NO RIGHT TO CHANGE HOW I LOGIN TO MY COMPUTER NOR DO THEY HAVE A RIGHT TO FORCE ME TO USE MY HOTMAIL ACCOUNT TO LOGIN TO MY COMPUTER EITHER. FIX THIS, MICROSOFT YOU HAVE TEN DAYS TO DO SO BEFORE
    I REPORT YOU TO THE FBI FOR MALWARE!
     
    Maverick Wolfe, May 31, 2016
    #2
  3. BRUCE HAGEN
    Bruce Hagen Win User
    Computer hijacked

    It's a very common scam that you could have ended with the Task Manager. Now you must consider everything on your computer has been compromised. Passwords, PIN numbers, financial account information.
    A clean install of Windows is the best option and what I would do myself. See the following and decide if you want to tempt fate not knowing what they may have installed on your computer.

    From Quietman, see: I have been hacked...What should I do?

    http://www.bleepingcomputer.com/for...-security-questions-best-practices/?p=3071944

    And this from the FTC:

    Tech Support Scams

    Tech Support Scams

    Next, follow the instructions here even if the pop up is gone.

    Remove Tech Support Scam Pop-up Virus (Call For Support Scam)

    Also run this tool.

    SuperAntiSpyware (Free version)

    SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

    Please read:

    PSA: Tech Support Scams Pop-Ups on the Rise

    PSA: Tech Support Scams Pop-Ups on the Rise - Malwarebytes Labs

    Breaking down a notably sophisticated tech support scam M.O.

    Breaking down a notably sophisticated tech support scam M.O.
     
    Bruce Hagen, May 31, 2016
    #3
  4. SIMRICK
    simrick Win User

    Computer hijacked by strange priority OWNER_RIGHTS accounts

    Hi Franklin and welcome to Tenforums.
    How long have you had this system? Are you infected? What do you mean when you say "the CD/DVD, my printer, which they play with"? Do any other user accounts show on the system? Is your data backed up?
     
    simrick, May 31, 2016
    #4
  5. ZTRUKER
    Ztruker Win User
    Restore the laptop to factory new state. There should be a link out of one of the Start Menu entries or a Fn key you can press at boot time to start this process.

    Make sure any data is backed up first as simrick mentioned.
     
    Ztruker, May 31, 2016
    #5
  6. FRANKLIN J
    Franklin J Win User
    ________________________________________
    Well thanks for your response , however, I'm not allowed to open the start menu from drive C:\ or fromthe taskbar icon-- ie no permisssion .... I'm examoning the various boot options.
     
    Franklin J, May 31, 2016
    #6
  7. SIMRICK
    simrick Win User
    simrick, May 31, 2016
    #7
  8. SLARTYBART
    Slartybart Win User

    Computer hijacked by strange priority OWNER_RIGHTS accounts

    Contact Dell for a Return Merchandise Authorization (RMA) as the Cox installer suggested.

    That's what warranties are for - not to mention there's customer satisfaction in play.
     
    Slartybart, Apr 4, 2018
    #8
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Computer hijacked by strange priority OWNER_RIGHTS accounts

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