Windows 10: Computer is BSoDing with 'SYSTEM_THREAD_EXCEPTION', vgk.sys

Discus and support Computer is BSoDing with 'SYSTEM_THREAD_EXCEPTION', vgk.sys in Windows 10 Software and Apps to solve the problem; My computer has crashed multiple times, recently, either with a blue screen or simply locking up and turning the screen black. In the case of the blue... Discussion in 'Windows 10 Software and Apps' started by Alexander_N_P, Jul 22, 2024.

  1. Computer is BSoDing with 'SYSTEM_THREAD_EXCEPTION', vgk.sys


    My computer has crashed multiple times, recently, either with a blue screen or simply locking up and turning the screen black. In the case of the blue screen, the most common error is SYSTEM_THREAD_EXCEPTION, blaming vgk.sys; I once encountered a different error, but failed to record the type. In the case of a black screen, my computer is still visibly/audibly on and running, but the computer is unresponsive and presumably crashed; I can no longer talk to my friends in the open voicechat, online games stop receiving input, etc. and I have to press the power button to restart the computer manua

    :)
     
    Alexander_N_P, Jul 22, 2024
    #1
  2. Joe E2 Win User

    Computer Keeps BSODing when exiting applications(Clock Watchdog Timeout)

    Computer Keeps BSODing when exiting applications(Clock Watchdog Timeout)

    could really use some help to figure out whats goin on

    I've tried these things thus far to fix it but no errors were returned and its still BSODing

    1. Check and Reseat Your Hardware.
    2. Clean Your Computer.
    3. Update Drivers.
    4. Run SFC and CHKDSK.
    5. Run the Windows Memory Diagnostic Tool.
    Here is a link to my most recent Minidumps/msinfu32 file

    Microsoft OneDrive
     
    Joe E2, Jul 22, 2024
    #2
  3. DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

    Hi Nezar,

    Thank you for posting on Microsoft Communities.

    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

    What is the make and model of your computer?

    File igdkmd64.sys is the Intel Graphics Kernel Mode Driver for Microsoft Windows 8.

    I would suggest you to follow the steps provided below:



    Step 1:

    Uninstall the Device from Device Manager

    • Open Device Manager
    • Expand the Display Adapter section.
    • Find the Display card Driver.
    • Right click Display card Driver and select
      Uninstall.
    • Select the check box delete the driver software for this device.
    • Reboot the computer after uninstall process has finished.

    Step 2:

    Uninstall the Device Drivers from Program List in Control Panel

    • Click on start, select Control Panel
    • Now click on Programs and select Programs and Features.
    • Find the Display card Driver.
    • Right click Display card Driver and select
      Uninstall.
    • Reboot the computer after the uninstall process has finished.
    Hope this helps and do let us know if you need any assistance.
     
    Ruth Buruga, Jul 22, 2024
    #3
  4. Inokis Win User

    Computer is BSoDing with 'SYSTEM_THREAD_EXCEPTION', vgk.sys

    Steelseries Merc Keyboard driver alpham164.sys disabled after windows 10 creator update why? how to undo/force it?

    well I'll do the best I can to go step by step:

    • Boot With Driver Signing disabled
    • With Zengine installed, go to your "Saved Bettam folder"\Kernel2k\Bettam12.inf.
    • Right click and select install.
    • Go to your %SystemRoot%\System32\DriverStore\FileRepository\ and make sure the Bettam12_* folder is created... *being the alphanumeric hash that is generated when you install a driver.
    • If this folder is created then go to regedit
    • Go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Alpham164.sys
      • Edit the Source entry to your %SystemRoot%\System32\DriverStore\FileRepository\ bettam12_*\Bettam164.sys
    • Look for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Bettam164.sys
      • Verify it contains the same information
    • Go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Alpham264.sys
      • Edit the Source entry to your %SystemRoot%\System32\DriverStore\FileRepository\ bettam12_*\Bettam264.sys
    • Look for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Bettam264.sys
      • Verify it contains the same information
    • Go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Alpham164.sys
      • Edit Source to your %SystemRoot%\System32\DriverStore\FileRepository\bettam12.inf_*\Bettam164.sys
    • Go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Alpham264.sys
      • Edit Source to your %SystemRoot%\System32\DriverStore\FileRepository\bettam12.inf_*\Bettam264.sys
    • Look for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Bettam164.sys
      • Verify it contains the same information
    • Look for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles\%SystemRoot%/System32/drivers/Bettam264.sys
      • Verify it contains the same information
    • Search for Bettam1, result should be Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USB in a VID Key
    • If not Search for Alpham1 in that tree and change LowerFilters to Bettam1
    • Go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Alpham1
      • Change ImagePath to your "Saved Bettam Drivers\Kernel2k\Bettam164.sys" folder
    • Look for Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Bettam1
      • Verify it contains the same information
    • Search for Bettam1, result should be Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB in a VID Key
    • If not Search for Alpham1 in that tree and change LowerFilters to Bettam1
    • Go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Alpham1
      • Change ImagePath to your your "Saved Bettam Drivers\Kernel2k\Bettam164.sys" folder
    • Look for Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Bettam1
      • Verify it contains the same information
    • Go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverInfFiles\oem34.inf
      • Change both Default and Active to your "bettam12.inf_*" folder thats in System32
    • Go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverInfFiles\oem35.inf
      • Change both Default and Active to your "bettam12.inf_*" folder thats in System32
    • Go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverPackages\alpham12.inf_*
      • Change InfName to Bettam12.inf
      • Change OEMPath to your "Saved Bettam Files\Kernel2k" folder
    • Search for Bettam1, result should be Computer\HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverPackages\alpham12.inf_amd64_932fbe5113b0010d\Configurations in a HID_Keypad entry
    • If not Search for Alpham1 in that key and change LowerFilters to Bettam1
    • Look for Computer\HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverPackages\bettam12.inf_*
      • Verify it has the same information as the previous Alpham1.inf_* entry
    • Search for Bettam1, result should be Computer\HKEY_LOCAL_MACHINE\SYSTEM\DriverDatabase\DriverPackages\bettam12.inf_*\Configurations in a HID_Keypad entry
    • If not search for Alpham1 and change LowerFilters to Bettam1

    If any of the Alpham entries are missing, or you previously renamed any of the Alpham keys, reinstall Zenginge from scratch and then start from the beginning of these steps.

    Reboot your computer with Driver Signing Disabled again and See if Zengine is working. If Zengine is red Open Device Manager. Verify the Bettam164.ys and Bettam264.sys are listed, If they are missing and if there is no Alpham164.sys or Alpham264.sys then
    begin updating drivers. Use the saved Bettam drivers in your Kernel2k path. If everything is working you can reboot normally.
     
    Inokis, Jul 22, 2024
    #4
Thema:

Computer is BSoDing with 'SYSTEM_THREAD_EXCEPTION', vgk.sys

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