Windows 10: Computer is connected to new router, but browser says no internet

My mother-in-law just got a T-Mobile internet gateway. We installed it last night and everything connected is working except for my computer. It says that it's connected and has internet access, but when I open my browser it says no internet access. Is there anything I can do so that I don't have to resort to using my phone's hotspot?

:)

 

New Router - Windows connected to internet but shows not connected

Hi,

Apologies, for my late response.

The Problem is still there. I have tried all the steps including uninstalling the drivers and reinstalling them. I think if I give you a brief background it may help.

My computer is what you call an assembled one with majority parts from ASUS (motherboard, graphics card, wireless card etc.). I updated to Windows 10 a while back and it has been working fine. Only issue I had for last month or two was that it was not letting
me install new apps or update existing especially Netflix one. I didn't pay attention to it. About six months ago, I updated my modem/router and had no problems.

Recently, I relocated and had to go with a different Internet provider as old one did not provide to new address. The new provider supply their own router/modem (Telstra). I set up the new connection through my Mobile as per steps provided along with
the new router. I did not have my computer with me at the time. When I got my computer, I tried to connect it to the new router. The computer shows my router in the wireless list and connects to to but shows no internet. But if you use google chrome or microsoft
edge they connect to internet even though the symbol at the bottom shows no connection. This, to me, shows there is a connection and some software issue is telling windows that there is none. As I use MS Office 365 especially MS Outlook adn MS
Word this is causing me issue as windows internal packages are not connecting to internet.

hope this helps you fix the problem

regards,

Bikram Singh

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

network and internet

this hard drive is not connected to my computer, it is connected to my wireless router.

after scanning for hardware changes as you suggested in step one, there is no usb hard drive
listed on my computer, either in the device manager, or in the network list in file manager which includes both computers connected to the router. this computer is recognizing the router, internet, and other computers connected to the router.
it is not recognizing the hard drive connected tot he wireless router.

I checked my wireless router to see if the usb hard drive is discoverable and verified that it is.