Windows 10: Computer is constantly crashing and restarting

My computer was just fine and today I turn on my computer and a blue screen says "your pc ran into a problem. We'll restart for you. Error: system thread exception not handled"

how do I fix this and get my computer back?

Hoping someone can help. I don't even know how to get into safe mode.

:)

 

Explorer.exe is constantly crashing and restarting. Windows 10

Ok sorry for the delay I have been in hospital for a while got out today I have uninstalled Icloud in full going to give it a few days and see if the crashes stop then I will post again of if they don't

 

Explorer.exe is constantly crashing and restarting. Windows 10

Sometimes I think it has something to do with Cortana & Indexing settings ...as there seems to be no fix...

could be a hiccup....then again 'Big Brother' to the 'paranoids'

 

As the top of this forum states:

 

Not trying to be a jerk but how am I supposed to do step 1 "download" when my computer won't turn on? Sorry but I'm not a computer expert. I'm just trying to get it to get out of a loop and to turn on.

 

You're not being a jerk, I just didn't read your initial post very well, sorry.

How many times have you tried to boot? Does it get into Automatic Repair?

Do you have a Windows 10 DVD or flash drive to work with? If not, download the ISO that matches what you currently have installed on another computer then burn a DVD or create an flash drive.

I use ImgBurn for DVDs and Rufus for flash drives.

We'll use this to do some additional debug and repair if needed.

 

My computer is a Sony so I am able to get to a blue screen that has "continue - exit and continue to Windows 10", "use a device - usb drive or network connection of Windows recovery dvd", "trouble shoot"

troubleshoot has a refresh your PC but it doesn't work. Says "the drive where Windows is installed is locked. Unlock and try again" (no idea how to unlock the drive). There's a "rest your pc" but that's the nuclear option. There's a recovery section and I was able to recover a backup from 3 days ago but it still is stuck in a loop. There's a automatic repair but it does nothing.

I think if I could get my computer into safe mode I could try something with the drivers or graphic cards but there's not a option for safe mode.

 

How and where do I download a ISO?

 

Isn't there an option for command prompt?

 

yes there is but I don't know how to do anything with it

 

In command prompt you can open msconfig, in msconfig you can choose to boot into safe mode.
Enter following command
Code: start msconfig[/quote] In msconfig, go to the boot tab, select safe mode, click apply > ok and reboot.

 

Axe0....when you say command prompt you mean this right? I'll try that and see if I can get to msconfig from here
http://winaero.com/blog/wp-content/u...windows-10.png

 

Yep, that is what I mean *Smile

 

See here: Windows 10 ISO Download

 

In msconfig, go to the boot tab, select safe mode, click apply > ok and reboot.[/quote] i typed this is and I get "the system cannot find the file msconfig"