Windows 10: Computer is dead

I have an hp all in one desktop I love Model: 24-DP0014 And it is dead. The tech said no idea we tried the 15 sec reboot he says scrapIt but it’s only 2 years old. Has this been a problem and does it need to be just scrapped?

:)

 

Computer is dead DL Win 10

Hi,

Welcome to Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to follow the methods provided below and check.

Method 1:

Disconnect all the unnecessary external devices connected to the computer (except the mouse, keyboard and the recovery media) now check if the operating system loads.

Method 2: Try to boot into Safe Mode with Networking or Enable low-resolution video.

• Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
• Select an option to “Safe mode with networking” using the arrow keys on the keyboard when the Windows Advanced Options menu appears, and then press
  ENTER.
• Under Advanced boot options select, Safe Mode with Networking, or Low Resolution Video
  

Method 3: Check Device Manager and look for Display Adapters.

Step 1:

• If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work)
  

Step 2:

• If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.
  

Install the latest Display Adapters drivers form the manufacturer’s website and check.

I suggest you to refer the steps provided by Mr. Andre Da Costa, from the following link and check.

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Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

Thank you.

 

dead pixels, every app crashes

I suggest take it to the retailer for proper assessment as soon as possible.

There are several troubleshooting steps for the instability issues (suspecting a faulty SD memory card) but the phone need official evaluation of the dead pixels.

--

Hans

 

Random Restars - > Video Card - > PSU

i try but find no info. itd help if someone explained it.. tbh.