Windows 10: Computer is having network issues and running slowly

My windows 11 computer is having connection issues despite being connected to my wifi which works fine on other devices. The problems especially bad when playing games like roblox, where even lower quality games are laggy and I disconnect almost always. The app also tends to glitch on certain games and causes it to freeze which can't be fixed without resetting my pc or music still plays long after the app has been closed. If I have more than one thing open at a time, it causes the computer to freeze for a moment or just lag. As far as I know, everything is up to date.

:)

 

Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.

 

Network issues, missing network protocols

Hello Justin,



Thank you for posting your query in Microsoft Community.



Please try the following methods and check if that resolves the issue:

Method 1: Run the Internet Connections Troubleshooter and Network Adapter Troubleshooter

Step 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Internet Connections”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Step 2: Run the Network Adapter Troubleshooter

This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may
also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Network Adapter”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Once after running the troubleshooters, check troubleshooting reports and let’s know the details. You may also try out the suggestions given by the troubleshooter and check if that helps.



You may also try uninstalling and reinstalling the latest Network Card Drivers from the computer/network card manufacturer’s website and check the status of the issue.



Method 2: Uninstall and Reinstall the Network Card Drivers.

Step 1: Uninstall the Network Adapter Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Network Adapter from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Network Card manufacturer’s website and search for the latest Windows 10 drivers available for the Network Card model and then install it by following the instructions
given in the website.



You may also refer to the articles given below, try the suggestions given in them and check if that helps:

Wired and wireless network problems

Fix Wi-Fi connection issues in Windows - Microsoft Support

(Applicable for windows 10 also.)

Please wait while the system check for the updates. If updates are found, click on Install updates.



Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.



Thank you.

 

Windows wireless service is not running on this computer?

Hi,



Thank you for updating us. It must be unfortunate that you are still facing the same issue. Let me help you.



I suggest you to perform below mentioned troubleshooting steps and check if it helps.

Method 1: Run the Network Adapter troubleshooter.

Follow the below steps:

• 
  Type troubleshooting in the search bar.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Click on Network Adapter.
  
• 
  Follow the on-screen instructions to run the troubleshooter.
  

If the issue persists then follow the below method.

Method 2: Update driver manually.

I suggest you to update the Network Adapter from the Device Manager.

Follow the below steps:

• 
  Right click on Start button and click on Device Manager.
  
• 
  Extend Network adapters driver from the list.
  
• 
  Right click on the Network driver and click on
  Update driver Software.
  

Check if it helps to resolve the issue.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.