Windows 10: computer is locked I do not know pin or password

computer is locked I do not know pin or password

:)

 

Changing from password to pin

Hi Alison,

It's good to know that you want to use the PIN option to sign in to your computer. It's great as well that you've already set up a password, since setting up a password is one of the steps for you to be able to use the
PIN option. Here's the steps on how to set up a PIN:

• Go to Settings.
• Click on Accounts.
• Choose Sign-in options, then click Add under the PIN option.
• Follow the prompt until you finish the setup.

Once done, you may lock your screen and try your PIN in
Sign-in options.

We're looking forward to your feedback.

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.

 

Locked out of Windows 10 & I don't know the PIN nor the password

Here is the thing, I've forgotten my administrator account password and the PIN to log in to my laptop. Usually I use the fingerprint option but it said it couldn't recognize my fingerprint so now it requires the password or the PIN.

I already triet booting in safe mode but everything requires a password that I don't know, even the Command Prompt.

So basically I'm locked out.

Any suggestions?