Windows 10: Computer is not working, can I still install windows 10 using Microsoft media creation tool?

Since system restore, computer is not working, can I still install windows 10 using Microsoft media creation tool? Please share your thoughts.Thank you

:)

 

Media Creation Tool question

Hi, I have never had any problems using the Media Creation Tool to perform a Windows 10 clean installation until yesterday so I have a couple of questions.
1. The tutorial here says after going to the Microsoft site and selecting the Download Tool (Media Creation Tool) option that the Media Creation Tool should be save to the PC and run from there.
On Microsoft site the instructions are to Download the Tool and select Run (no saving to the PC). Is there a reason for saving it to the PC first as suggested on Tenforums?

2. Yesterday I used the Media Creation Tool to do a clean install. Everything went fine with the download. After the two hour download the Media Creation Tool automatically started to create the media. Everything working normally so far..then suddenly at 50% a screen popped up with an unexpected error message Error code beginning 0x80004005. That was it I had to stop there.
After searching the net it seems that other people have had the same issue after the Fall Creators Update...with the installation stopping at 50%. I have no idea how to sort this out. After contacting Microsoft Chat Support they didn't offer any suggestions that worked either.
Can anyone advise please
Many Thanks

 

Problems upgrading to Windows 10 with the Media Creation Tool.

Hi Abel,

Thank you for posting the query on Microsoft Community. I am sorry to know that you are facing issues with Windows 10.

I do appreciate your efforts and time, and will assist you with the issue.

To guide you in the right direction, I need more information from the computer by answering the following questions:

• 
  What is the make and model of your computer?
  
• 
  Which operating system are you currently running on your computer?
  

• 
  Is you’re your anti-virus utility software disabled?
  

Your reply is very important for us to ensure a proper resolution.

Meanwhile I suggest you to try the steps provided below and
check if it helps.

Method 1

Perform a clean boot.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows
10, Windows 8.1, Windows 8, Windows 7, or Windows Vista. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

Clean Boot:


Notes

• 
  You must log on to the computer as an administrator to be able to perform a clean boot.
  
• 
  Your computer may temporarily lose some functionality when you perform a clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or
  experience the original behavior if the problem still exists.
  
• 
  If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to change the advanced
  boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable.
  

I suggest you to try the steps provided in the link below, in order to perform a clean boot on your computer.

How to perform a clean boot in Windows

I also suggest you to refer to the link below for more information about downloading Media Creation Tool.

http://windows.microsoft.com/en-gb/windows-10/media-creation-tool-install

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

MEDIA CREATION TOOL

Hi Sammy,

Thank you for posting your question in the Microsoft Community.

Sorry to know that you are facing this issue.

I suggest you to refer to this article and check the status.

Installing Windows 10 using the media creation tool: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Keep us informed to help you further.