Windows 10: Computer is rebooting while gaming

I check the event viewer and this is what I found.The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffffa70b3abe9010, 0xfffff8072fdd3ac0, 0xffffffffc000009a, 0x0000000000000004. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 47de0eff-8b02-4f61-a907-072ce1d24332.

:)

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

Game freezes or comp reboots in WoT win 10 pro build 10586

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if some system files is corrupt.



To assist you better, please provided us the information below:

• When you say that "Game freezes or comp reboots in", is the freezing issue occurring while playing game or in other situations also?
• Is the issue particular to a game or with all the games?
• Are you getting any error message?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to run System File Checker on the computer and also try to reinstall the game in compatibility mode.



Step 1: I suggest you to perform a System File Checker of the Computer and check if it helps.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

1. Right click on Start Menu.

2. Click on Command Prompt (Admin).

3. Then type ”sfc /scannow” without the quotes and hit on
Enter Key.

Step 2: I recommend you to uninstall and reinstall the game in compatibility mode. Check if it helps.

1. Right-click on the game setup file and click on ‘Properties’'.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7, 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the
computer and check if the issue persists.



Please get back to us with an update on freezing issue while playing game and computer reboots automatically, we will be happy to help.



Thank you.

 

Windows 10 rebooting during gaming

Hi,



Thank you for posting your query in Microsoft Community Forums. Your interest on Windows 10 is appreciated.

I understand the inconvenience that you are facing. We are glad to help you.



Please share this with us:

• 
  Is the issue occurring with a particular game or with all games?
  
• 
  Is the game compatible with Windows 10?
  
• 
  Are you trying to play online games?
  

I would suggest you to update the graphics card driver and check if it works fine:

Follow the steps:

• 
  Right click on start menu and tap on device manager.
  
• 
  Select display adapters from the list and hit enter.
  
• 
  Right click on the display adapters and select update.
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.