Windows 10: Computer isshut down and restarting. How to fix this?

Discus and support Computer isshut down and restarting. How to fix this? in AntiVirus, Firewalls and System Security to solve the problem; Each time I turn on my computer it will boot up to the desk top but shut down shortly after and then an error appearears on the screen that a problem... Discussion in 'AntiVirus, Firewalls and System Security' started by DianeWatson1, Jul 16, 2018.

  1. Computer isshut down and restarting. How to fix this?


    Each time I turn on my computer it will boot up to the desk top but shut down shortly after and then an error appearears on the screen that a problem with my computer is causing to shut down and restart. How to fix this?

    :)
     
    DianeWatson1, Jul 16, 2018
    #1

  2. random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Jul 16, 2018
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jul 16, 2018
    #3
  4. Computer isshut down and restarting. How to fix this?

    Computer crashes and restarts periodically

    Hello Kurt,

    Thank you for posting your query in Microsoft Community.

    I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

    What is the make and model of your computer?

    What is the anti-virus program on the computer?

    I suggest you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Press “Windows Logo” + “X” keys on the keyboard.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Update Driver Software from the Manufacturer’s website:

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you
     
    Ruth Buruga, Jul 16, 2018
    #4
Thema:

Computer isshut down and restarting. How to fix this?

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