Windows 10: Computer keeps crashing + blue screen of death

Discus and support Computer keeps crashing + blue screen of death in Windows 10 Gaming to solve the problem; I updated my computer on October 15, and since then my computer has been getting blue screens of death or crashing the screen is frozen and the arrow... Discussion in 'Windows 10 Gaming' started by Q_815, Oct 17, 2024.

  1. Q_815 Win User

    Computer keeps crashing + blue screen of death


    I updated my computer on October 15, and since then my computer has been getting blue screens of death or crashing the screen is frozen and the arrow doesn't move either.Windows Reliability shows "Controls the DTS audio processing object - Stopped working" right before "Windows - Shut down unexpectedly."When I get a Blue Screen of Death, the code says DPC_WATCHDOG_VIOLATIONHow can I fix this? Thank you!

    :)
     
    Q_815, Oct 17, 2024
    #1
  2. Mala_S Win User

    1803 update causing PC crash with Blue Screen of Death

    Hello annebinding,

    Thank you for writing to Microsoft Community Forums.

    To address your concern, kindly help us with the following questions:

    1. What is the make and model of the computer?
    2. What is the exact error code/message you receive regarding the Blue Screen of death?

    I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
    We will look into this for you.

    I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:


    The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
    Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

    To know more on how to pause updates, you may refer to an article on:
    Manage updates in Windows 10.


    Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Oct 17, 2024
    #2
  3. Law-II Win User
    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Oct 17, 2024
    #3
  4. CPUFry Win User

    Computer keeps crashing + blue screen of death

    Laptop keeps booting to BIOS after blue screen of death

    I was loading a game on my computer, when I got a blue screen of death. My computer (laptop) keeps booting to the BIOS. The SSD is listed in the SATA-devices but it does not seem bootable.
    The hard drive is the first one selected in the boot order. I am running dual boot (Windows 10 - Ubuntu) on an MSI GE60 2QD. Is there anything I can do except reinstalling Windows?

    Thank you very much for any help.
     
    CPUFry, Oct 17, 2024
    #4
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Computer keeps crashing + blue screen of death

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