Windows 10: Computer keeps disconnecting from internet.

Why does my ethernet keep disconnecting from the internet with the only way to fix it is to reset the ethernet port in settings. This only works for about a few seconds and then it will disconnect again.

:)

 

INTERNET KEEPS DISCONNECTING IN WINDOWS 10

Hi,

In order to help you better, could you please confirm a couple of things.

• Do you get any error message when the internet disconnects?
• Have you made any changes to your computer prior to this issue?
• Are you able to connect through wired connection?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to run the internet troubleshooter as below and check if it helps.

• Type Troubleshooting in the search bar.
• Once the window open click on View All located on the left navigation pane.
• Locate and select Internet Connection and run the in build troubleshooter.

Method 2: I suggest you to follow the steps from the below article
“Fix network connection issues” and check if it helps.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Please get back to us with an update on this issue, we will be happy to assist you

further.

Thank you.

 

Why does my computer disconnect from the internet constantly? (WiFi)

Hi Kevin,

Here are few troubleshooting steps which you may try to resolve the issue with WIFI disconnecting on your Computer.

Method 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Internet Connections”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

If above method doesn't work I suggest you try below method

Method 2:

I suggest you to try the troubleshooting steps from the below article on Fix network connection issues.

http://windows.microsoft.com/en-in/windows-10/fix-network-connection-issues

If you need further assistance, we will be glad to help you.

 

Internet Randomly Disconnects: Ethernet Network Adapter Keeps Disconnecting

My internet keeps randomly disconnecting throughout the day. Its a Dell (Windows 10Pro 22H2 - Dell Precision 5770) with Network Adapter: Realtek USB Gbe Family Controller Ethernet. I tried these steps below, no resolution yet:

One thing I noticed, everytime the internet randomly disconnects, I go to Device Manager, and notice the Realtek Network Adapter has totally disappeared from the list (with no option to reenable, even after finding it in Hidden devices).

I have to go through these two steps in this order to bring back internet.

1. Restart Computer
   
2. and then Restart Modem Router. ( I do restart modem by unplugging/plugging back in).
   

If the ethernet disconnects, Restarting the Modem won't work. Neither will Restarting Computer work. It has two be those two steps above in that specific order. I'm curious if having this resolution path, to understand why ethernet adapter disappears. If you can help target or specify why its occurring?

Already attempted this: and the problem still continues

1. Updated Dell Drivers
   
2. Windows Update
   
3. Network Adapter Troubleshooter
   
   
   
4. (a) Network Reset and (b) tried manually uninstalling/reinstalling network drivers separately
   
   
   
5. Tried manually downloading the software drivers at Realtek website https://www.realtek.com/en/downloads
   
6. Replace cable just in case, but the other computer in home does not have internet randomly disconnect
   
7. Tried:
   

1. Disable these three in Device Manager: (a) Energy Efficient Internet (b) Green Ethernet (c) Wake on Magic Packet
   

I use the modem with another computer, and no issues whatsoever, until I got a new computer.

Note: this is different from previous question, since its looking at a problem/diagnosis path, rather power management settings.