Windows 10: Computer keeps "needing to restart" after update

Three days ago an update slipped through and since then my desktop has been suddenly going to a blue screen with a big "frown face" telling me there is an error and my computer has to restart. I have had this computer for a little less than a year and I have never had any problems until now. When this happens I can do nothing to stop it. When it shuts down I lose all my work that wasn't saved a second before. It restarted three times in a row which set off a whole other set of problems. I have tried to contact M support with no success. I need my computer for work, and I am getting no help from Microsoft.


I do not understand how an update came through automatically because I have automatic updates turned off.


Can anyone please help me stop the restarts?!


HP 2018 Desktop PC

128 SSD/2TBHD
Windows 10 Pro

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

girlfriends needs help with her computer, keeps restarting

girlfriend calls, HELP my computer keeps restarting. lol
so the problem:

Her computer is constantly restarting when it gets to the WINDOWS XP loading screen and then shuts down.

it will get to start windows normally, start windows in safe mode.. blah blah blah, and she enters start windows normally, get passed this screen then gets to the WINDOWS XP loading screen ( guessing thats the BOOT SCREEN) and restarts.

please help

thanks!

 

random restarts

Hi Lili,

Hardware failure or system instability can cause the computer to
randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

• Press Windows key.
• Type Troubleshoot.
• Under Find and fix other problems look for
  Power.
• Then Run the troubleshooter.

Update us with the outcome and if you need further assistance.