Windows 10: Computer keeps on shutting down due to bugcheck error. How can I determine the root cause?

This is the error is get. Can someone help?

:)

 

Bugcheck 9F Computer Shutting Down Instead of Standby, ndis.sys


Long time reader, first post.

Recently, Ive noticed my computer shutting down instead of going into standby. This seems to have started a few weeks ago, but I cannot pinpoint the root cause. The bugcheck report lists the error as:

BugCheck 9F, {3, ffffe0005473b060, fffff8022f66d990, ffffe00065e94c10}


Implicit thread is now ffffe000`54297700
Probably caused by : ndis.sys ( ndis!ndisPauseFilterInner+7628 )

Ive searched, but do not know what the cause is. I did a system restore to an earlier date last week and all seemed well for a few days, but the computer shutdown last night instead of going to sleep.

Edit: Im adding that the computer boots up fine when I power it back up and it will restart with no issues. There is no BSOD and the only way I know it shutdown improperly is when Chrome tells me it shutdown and if I look at the event viewer and see when the shutdown occurred.

Any help would be appreciated.

 

method to determine exactly what caused a particular update?

Two suggested articles from Microsoft....

• Fix Windows Update errors
• Troubleshoot problems updating Windows 10

Whether you find the exact cause will determine the level of troubleshooting you go through.

 

Computer Reboots Randomly due to a bugcheck.

Hi BatangTondo86,



Thank you for writing to Microsoft Community Forums.

1. When do you get the Blue Screen error?
   
2. Are you able to boot the computer to Desktop?
   

I understand that you receive Blue Screen error with the following code 0x00000050. In order to get to the root cause of the issue, we will need the Dump files, so that we can analyze them and assist you
accordingly.

Error 0x00000050 indicates that invalid system memory has been referenced. Typically the memory address is wrong or the memory address is pointing at freed memory.



I suggest you refer and follow the suggestion from the given article
Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA



Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might
be lost



You may want to refer the troubleshooting steps mentioned in the article
Troubleshoot blue screen errors.



Regards,

Zaki