Windows 10: computer keeps shutting down randomly

I really need help with my computer. My computer keeps randomly shutting down and when i turn it back on it loses all its charge. Like right now it was at 100 percent, but it randomly shut down and now it has zero. what should i do please, i need to use my computer for school. please help fast

:)

 

My Computer Keeps Shutting Down By Itself But Not Infected Or Hacked.

Hi Ethan,

There several reasons why your computer is shutting down automatically. For us to provide you the proper troubleshooting steps, kindly answer the questions below:

• Were there any changes made on your computer before encountering the issue?
• Are you encountering an error message when your computer automatically shuts down? If so, what is the error message that you're getting?
  
• Does the issue occur when you're performing a specific task on your computer or does it occur randomly?
• What are the troubleshooting steps that you've done so far?

 

Laptop randomly shuts down after latest Windows 10 update

Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

What should be my next step?

Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.

 

HP Notebook shuts down randomly

Hi David,

It is possible that your Notebook shut downs randomly due to corruptions. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages?
• Are you referring to Internet Explorer or Microsoft Edge?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow that steps in this
article to scan for corruptions and restore corrupted system files. If the issue still persists, we recommend that you perform the instructions to restore Windows corruptions error by clicking on this

link.

Keep us posted if you need further assistance.