Windows 10: Computer keeps shutting down unexpectedly what can I do?

Windows 11 PC had a minor update last night prior to update computer was working fine. Now my computer shuts down unexpectedly. Checked temps and computer is not over heating it's not on long enough to over heat.

:)

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

OK, first complete your system specs, as it will help us diagnose your problem. Second, can you be a bit more descriptive about the "shut off"? Does it go through the windows shut down procedure, or does the power just shut off completely?

 

Computer Keeps shutting down unexpectedly

Hello Vincius,

I went ahead and completed every step in the link you sent (short of doing a complete reset on my PC).

Despite following almost every step to resolve the PSI.sys issue, my computer still runs into the issue where it unexpectedly shuts down and restarts itself.

Here is the most recent report from Windows event viewer and the .dmp file that was created:

"The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffa68a7d9f0d20, 0xfffff80077101178, 0xffffa68a791ef4e0)."

042024-26453-01.dmp

Please let me know if there's any other reccomandations to resolve this issue.

Thank you,

Clark