Windows 10: Computer lags and blank screen during ZOOM

Discus and support Computer lags and blank screen during ZOOM in Windows 10 BSOD Crashes and Debugging to solve the problem; I am a teacher so using Zoom right now is essential. During Zoom my screen goes blank and when I plug it in to charge, a message displays about low... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JessicaJones_2019, Sep 3, 2020.

  1. JESSICAJONES_2019
    JessicaJones_2019 Win User

    Computer lags and blank screen during ZOOM


    I am a teacher so using Zoom right now is essential. During Zoom my screen goes blank and when I plug it in to charge, a message displays about low resources. Also while plugged in, it lags. I can't have this happening while I am teaching. How can I fix this error?

    :)
     
    JessicaJones_2019, Sep 3, 2020
    #1
  2. ANGELA PUN
    Angela Pun Win User

    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article     which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Sep 3, 2020
    #2
  3. 1KURGAN1
    1Kurgan1 Win User
    TPU Capture Auto Zoom

    Not sure where else to post this since it isn't listed in the TPU Software section. But when I hit print screen it instantly zooms in. If I try to take a fullscreen shot it only takes the zoomed in window. Any ideas here?
     
    1Kurgan1, Sep 3, 2020
    #3
  4. JOHANN EVA
    Johann Eva Win User

    Computer lags and blank screen during ZOOM

    blank screen

    Hi Philip,

    Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
    screen issue, we’d like to know the following:

    • Are you using a Microsoft account or local account?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages? If yes, can you send us a photo?
    • What is the make and model of your computer?
    • How much free space do you have on your hard disk?

    In addition, you can visit this link: Troubleshoot black screen or blank screen errors
    to start troubleshooting this black screen issue.

    We're looking forward to your response.
     
    Johann Eva, Sep 3, 2020
    #4
Thema:

Computer lags and blank screen during ZOOM

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