Windows 10: Computer locked Can’t enter pin

Scammer accessed my computer yesterday and locked it so that I can’t log in with my PIN number.

:)

 

can not enter lock screen PIN

Hello,

Thank you for posting your query on Microsoft Community.

As per description, you are unable to enter PIN on lock screen.

I would appreciate if you can provide us the following information to help us understand the issue better:

• Are you able to enter password to login?

I would suggest you to follow the steps given below and check.

Step1: Boot your system in safe mode.

Refer:

Start your PC in safe mode in
Windows 10

If you are able to boot into safe mode update display drivers.

Step 2:
Update display drivers.



a. Press Windows + X, Click
Device Manager.

b. Expand Display
Adapters.

c. Check if the name of the graphic card is the list.

d. Right click on the Display Adapter’s name and click
Update.

e. You may reinstall the drivers from Computer Manufacturer’s website.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

 

Can't enter PIN for Headset

I'm grateful for your replies. I obviously haven't done a good job of explaining. Here are snips of the windows involved. I have done all the steps suggested, but I can't directly enter the PIN in the larger window. That seems to be my only problem. Plantronics hasn't answered yet, but I'll hope they come through.

 

How to log in using PIN without pressing ENTER?

Hi Balázs,

There several reasons that may cause the issue. We suggest you check the setting on your computer by following these steps to help us in resolving the issue:

• From the Start menu, click Settings or the gear icon.
  
• Go to Account settings.
• Click the Sign-in options.
• Make sure that Password option is disabled or removed for you to use only the PIN without you hitting the Enter key.

Let us know if this helps.