Windows 10: Computer Locked out from Child Account

My Computer was somehow assigned by microsoft to my child when I created her account. I cannot 'manage' her account, because it locks me out of my own computer, which I use to manage the account, I need to remove the child account from my computer, then remove her account from family, but how?I don't have nor want a microsoft account on this computer, I cannot reinstall windows as I will lose far too much data and time,

:)

 

Child account

I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

Answering your questions:

• Did you make any changes to the child account prior to the issue? No, I did not make any changes.
• Since when you are facing this issue? Right from the start. I never got to login.
• Are you able to login with other child accounts on the computer? No

I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

Thank you for your help.

David.

 

Child Account Get Greyed Out

Thanks for the suggestion, but I did the following instead.

I have another laptop, 2 weeks old, with Windows 10 Home on it.

On that one, I tried the same steps with the child account, and got the exact same results.

 

Child account

Hi David,

Thank you for posting your query on Microsoft Community.

Before we proceed, we require more information to assist you better.

• 
  Did you make any changes to the child account prior to the issue?
  
• 
  Since when you are facing this issue?
  
• 
  Are you able to login with other child accounts on the computer?
  

I suggest you to restart the computer once and check if you are able to login to the computer.

Reply us with this information to assist you further.

Thank you.