Windows 10: Computer Locking Up and Not Sure What to Do.

Good Evening,


I have recently been battling with my computer locking up, it will not blue screen or give me an error code. It just freezes and restarts. It does it while I'm streaming, editing videos, heck I even tried just leaving the computer on with it on idle and it locks up. It does it about every hour or so of operation, possibly shorter, possibly longer. This is the critical event from the most recent freeze.



At this point I would appreciate any help I can get. I have updated all drivers, I even did a fresh install of windows last night to see if that helped and I am getting the same issue.


Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 9/27/2019 7:24:13 PM

Event ID: 41

Task Category: (63)

Level: Critical

Keywords: (70368744177664),(2)

User: SYSTEM

Computer: DESKTOP-Michael

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>6</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2019-09-28T00:24:13.477411300Z" />

<EventRecordID>1691</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-Michael</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">126</Data>

<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>

<Data Name="BugcheckParameter2">0xfffff800227cb1c0</Data>

<Data Name="BugcheckParameter3">0xffff8e8256eae4b8</Data>

<Data Name="BugcheckParameter4">0xffff8e8256eadd00</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>

:)

 

computer keeps locking up...

him your computer locks up.... check what your running and see if it affects it cause this shouldn't happen it could be your ram or your mouse but i'm just giving a suggestion

 

Lock screen not working properly on Windows 10 computer.

Hi Oshith,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in lock screen settings.

To assist you better, please provided us the information below:

• When you say that "It is not flapped over to password when clicking", you tried to check the issue by clicking through external mouse?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to change the picture of the lock screen and also try to update Display Adapter driver.

Step 1: I suggest you to follow the steps below to set the lock screen pictures.

1. Right click on Desktop screen.

2. Then click on Personalize.

3. Click on Lock Screen.

4. Try to select the lock screen picture.

Step 2: I recommend you to update the latest driver for display adapter in Device Manager.

1. Press Windows Key + R Key.

2. Then type “devmgmt.msc” without the quotes and hit on
Enter Key.

3. Expand Display Adapter.

4. Right click on the driver and click on Update driver software.





Please get back to us with an update on issue with lock screen, we will be happy to help.



Thank you.

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

Hi,

Do let us know if you are able to see any error message/ error code with locking the computer.

Let us try the below steps to unlock and check if it helps.

• I suggest you to restart the computer, try to unlock and check if the issue persists.
• Use On-screen keyboard to type in your password and check if it helps.

Click on the Ease of access on the lock screen at the right-bottom corner, turn on
On-screen keyboard to type the password.

Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

Thank you.